The Company

Ingles Markets began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square-foot distribution center, two truck fleets, and a milk processing plant. Ingles Markets’ headquarters and distribution center are located just 15 minutes outside of Asheville, NC in the town of Black Mountain.

The Team

We are lean team that services 27,000 employees across 6 states. We work hard as a collective team to ensure everything is accomplished, even if it is not in our job description. While we do take things seriously, we like to have fun while we are doing it, so we can create the most impact and difference that we can.

The Position

Are you looking for an opportunity to put your computer skills to work? Do you like helping others solve their technology issues? Is having an opportunity to learn, grow, and advance important to you? You may soon be working in our IT Department. The Help Desk Analyst provides support and resolution of store technology and operation problems through direct interaction with Ingles Stores via phone and email.

Candidate

Ideal candidates will possess excellent phone and email etiquette, professional written and verbal communication skills, the ability to multitask and prioritize, and knowledge of point-of-sale hardware/software and/or IT support or schooling. Related experience is a plus along with knowledge of general PC use and intermediate knowledge of Microsoft Word and Excel. Never worked in this environment before? Here is an opportunity to start! Our team members will be here every step of the way while you journey from beginner to expert. For associates who truly apply themselves, the leadership and team-building experience you can learn from this position can enhance your candidacy for leadership positions in the future.

Our shifts are Sunday - Wednesday and Wednesday - Saturday.

Job Type: Full-time

Pay: Up to $39,500.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Every weekend
• Weekdays

Work Location: In person

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