Home Care Coordinator

Duties and Responsibilities:

• Manages the scheduling of established clients
• Assist with organizing and maintenance of Caregiver / Client Management System
• Inputs new employee and new client information in Caregiver / Client Management System
• Weekly updates and maintenance of Caregiver/Client spreadsheet(s)
• Sending out V-Cards of new caregivers and clients
• Assists with scheduling and organizing of Caregivers for all clients
• Assists with writing and placing employment ads
• Assists with phone screening of potential caregivers
• Processes employment applications, reference verifications and background checks.
• Answers phones and directs calls.
• Manages caregiver time-off request forms and address/phone number change forms
• Processes employee time cards and enters data for payroll
• On call with company phone/pager as needed.
• Fills in with clients out in the field when needed.
• Performs other administrative duties and services as needed.
• Organizes and maintains all client and employee files.

KNOWLEDGE AND SKILLS:

Requires strong problem solving and organizational skills. Must be a dynamic individual capable of multi-tasking. Prior experience with the elderly preferred but not necessary. Requires effective oral and written communication skills, excellent interpersonal skills, telephone experience and computer literacy.

PREDICTIVE INDEX JOB DESCRIPTION

The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different people to meet and work with. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company's customers, or all of the above.

A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships. If the job involves managing others, following up carefully, closely, and cheerfully is required to ensure both correct work and maintenance