Hospice Volunteer Coordinator Job at Williamsburg Healthcare Center
Williamsburg, Virginia
Overview
The Hospice Volunteer Coordinator supervises and develops the Volunteer Program for assigned areas and serves as a link to the Bereavement Program of the hospice agencies. He/She demonstrates knowledge of family systems and dynamics. He/She incorporates this theory into supportive care. The Coordinator participates as a member of the IDT and the Hospice Committee. He/She assists the physician and other team members in understanding the social and emotional factors related to hospice support and volunteer services. A knowledge of the theory of death and dying and the grief/bereavement process is essential. This individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Supports the Hospice Philosophy.
What you will do
Qualifications
Education
Experience
Licenses and Certifications
For over 100 years, at Riverside Health System, we have made it our mission to care for others as we would care for those we love.
Overview
The Hospice Volunteer Coordinator supervises and develops the Volunteer Program for assigned areas and serves as a link to the Bereavement Program of the hospice agencies. He/She demonstrates knowledge of family systems and dynamics. He/She incorporates this theory into supportive care. The Coordinator participates as a member of the IDT and the Hospice Committee. He/She assists the physician and other team members in understanding the social and emotional factors related to hospice support and volunteer services. A knowledge of the theory of death and dying and the grief/bereavement process is essential. This individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Supports the Hospice Philosophy.
What you will do
- Supervises and develops the Volunteer Program for assigned areas and serves as a link to the Bereavement Program of the hospice agencies.
- Accurately completes all required clinical documentation consistently per RHS standards. Responsible for maintaining volunteer files and ensuring they meet requirements for documentation. Assures that each volunteer is appropriately supervised and evaluated and documents such. Assures volunteers' compliance with agency policies and procedures.
- Ensures that 5% of the clinical staff hours are to be provided by the volunteer services department in order to maintain Medicare Benefit Certification. This includes services such as providing personal care to patients, providing relief to family caregivers, and assisting families with household chores.
- Recruits, interviews and selects volunteers. Assigns duties to administrative and patient care volunteers. May accompany newly oriented volunteers on first visits whenever possible. Ability to delegate and prioritize tasks to facilitate quality patient care and ensure all patient care needs are met. Able to recognize and respond to emergency situations. Reports response of patient/family to volunteer services to appropriate Hospice Staff.
- Participates positively in training and support of all team members, volunteers and students as needed. Offers volunteer training to community and documents those efforts. Participates in staff training programs to include long term care facilities, community education programs and bereavement volunteer training. Serves on committees as assigned.
- Performs a complete evaluation of patient/family/caregiver volunteer needs when requested based on patient's plan of care. Develops an individualized plan of care for defined volunteer services which provides support to patient/family. Volunteer services include providing emotional support to patients/families, providing personal care to patients, providing relief to family caregivers, and assisting families with household chores. Assigns duties to administrative and patient care volunteers. Ensures volunteer professional services are provided by professionals who meet the State regulations for the discipline. Assists in the development and updating of the plan of care. Assesses patient/family response to and satisfaction with care.
Qualifications
Education
- High school or equivalent (Required)
- Bachelors Degree, (Preferred)
Experience
- Supervisory experience (Preferred)
Licenses and Certifications
- CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)
- Driver's License (Required)
As a Riverside Health System team member, our benefits have you covered:
Health & Wellness:
- Medical Plan Options
- Vision and Dental plans (including orthodontic care)
- Wellness & fitness center discounts
- Onsite pharmacy and delivery options
- Riverside Health System services discount
- Flexible spending and savings accounts
- Healthy lifestyle incentives
Peace of Mind:
- Group Term Life and AD&D Insurance
- Short Term Disability
- Whole Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Legal Insurance
- Pet Insurance
Financial Support:
- CEUs (MedBridge Education)
- 403(b) Savings Plan (Immediate Matching)
- Specialty Certification Financial Assistance
- Company Wide Bonus Program
- Employee Help Fund
Work-Life Balance:
- Paid Time Off (full- and part-time team members)
- Extended illness bank
- Care.com membership
- Employee Assistance Program
- Adoption Assistance
- Area retail discounts
- Community involvement opportunities
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