Host/Hostess/Servers Job at Broussard's Cajun Cuisine Cape Girardeau

Broussard's Cajun Cuisine Cape Girardeau Cape Girardeau, MO 63701

Fast-paced, FUN casual dining restaurant is hiring immediately for hosts and hostesses. A restaurant goer’s first impression is set by the host, who is there to greet, seat, and keep guests happy before they start their meals. This entry-level position is ideal for the social set—people-people who’ve never met a stranger and could score an A+ in small talk. Being able to diffuse difficult situations involving hungry people and thinking on your feet come in handy with this job. Full-time or part-time positions available with flexible schedules makes it a great gig for students in need of extra cash. Shifts generally vary and may include days, nights holidays and weekends.

Responsibilities:

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
  • Use visual cues to seat Guests in either the bar or dining area depending on their preference
  • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
  • Tend to special Guest needs and requests
  • Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Help dining room staff by setting and clearing tables; replenishing water; serving beverages
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
  • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
  • Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
  • Contribute to team effort by accomplishing related results as needed

Requirements:

  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
  • Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.
  • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
  • Must be able to walk and stand during entire shift
  • Must be able to reach, bend, stoop and wipe
  • Must be able to understand requests for assistance
  • Must be able to carry trays or supplies (10-30 lbs.)
  • A desire to help out where needed and work as part of a team
  • Passion for providing extraordinary service
  • The ability to thrive in a fast-paced environment
  • An appetite for learning (and great food)
  • Flexibility to work a variety of shifts
  • 6 months experience in a full-service restaurant preferred
  • Must be upbeat, outgoing and positive
  • Must be able to assist Guests and possess great Guest relations skills
  • Ability to effectively communicate on the telephone.

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: $6.00 - $12.00 per hour

Benefits:

  • Employee discount

Physical setting:

  • Casual dining restaurant

Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Experience:

  • Host/hostess experience: 1 year (Preferred)
  • Serving: 1 year (Preferred)

Work Location: One location




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