WALK IN AND APPLY, Wages depend on experience of the candidate and what role they will play in our company. We promote Internally. We are looking for enthusiastic and friendly individual to join our team. If attention to detail and customer service is your passion this is the job for you!

Job Summary

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner.

Essential Job Functions:

• Providing outstanding service to hotel guests by responding promptly and efficiently to requests and complaints.
• Answers inquiry phone calls from potential guests and presents features and benefits of hotel in a structured attempt to convert the inquiry into a reservation at the hotel. The hotel's sales efforts are critical to its success and as a Front Desk Agent, you play a major role in this vital process!
• Takes potential guests who visit the hotel on guided tours, presenting features and benefits of the hotel in a structured attempt to convert the inquiry into a reservation at the hotel.
• Communicates with fellow team members on maintenance issues, guest requests, guest complaints and sales leads
• Handles accounting of money, receipts, guest accounts and credit through operation of the cash register and completion of reports required to ensure company funds are secure

Qualifications:

• High School Graduate or General Education Degree (GED).
• One year previous experience in a similar position in a hotel (preferred)
• Basic computer skills required.
• Must be able to work weekends
• Able to lift 20-50 Pounds when needed
• Effective communication skills
• High energy and professional demeanor
• Must be able to stand for long period of time
• Must be able to walk, and use stairs

Job Types: Full-time, Part-time

Salary: $9.00 to $10.00 /hour

Financial Duties:

• Processing payments
• Billing

Setting:

• Other

Ergonomic Workspace:

• No

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $11.50 - $12.50 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• customer service: 2 years (Preferred)
• Hotel: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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