Housekeeping Attendant Job at Swinomish Casino & Lodge

Swinomish Casino & Lodge Anacortes, WA 98221

Benefits

Full Time Team Members enjoy excellent benefits including:

  • Medical insurance as low as $10 Per Month
  • Free Dental and Vision coverage
  • $10,000 Life Insurance and AD&D Coverage
  • 401K
  • Employee Assistance Program
  • Flex Time Off
  • 13 Paid Holidays
  • Discounted Meals


Company Description

Swinomish Tribe, a community of Coast Salish peoples, are descendants of groups and bands originating in the Skagit and Samish River valleys; the surrounding coastal areas; and islands, including Fidalgo, Camano, Whidbey, and the San Juan Islands.

Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license, and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to our acclaimed Bingo Hall. The construction was completed, and the Casino opened its doors to the public on July 15, 1994.

Over the years, the company has grown, but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.

Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, 9,000ft² multipurpose Wa Walton Event Center, and casino featuring Las Vegas style gaming. We have 900 of the latest slot titles and table games including Blackjack, Craps, Roulette, and Pai Gow

Job Description

It is the responsibility of the Housekeeping Attendant at the Swinomish Casino and Lodge to assure that all guest rooms are properly cleaned and ready for guest arrivals. The Attendant will assist with laundry and Houseman duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Works any and all shifts, weekends, and holidays as required and scheduled.
  • Must be able to clean 12 rooms per shift or more.
  • Cleans rooms, bathrooms, organizes storage rooms, hallways, elevators lobby, lodge corridor, lodge patio, fitness center, and business center. Cleaning may also be requested/required in other locations of the Lodge.
  • Cleaning duties including but not limited to, stripping and making beds, dusting, vacuuming, mopping floors, scrubbing, wiping high touch areas, cleaning closets, windows, balconies, replenishing all supplies and amenities.
  • Remove dirty linen from guest room
  • Empty all garbage at the end of shift.
  • Perform laundry and/or Houseman duties as requested.
  • Refer guest complaints to manager as appropriate.
  • Ensure service guarantees are met at all times.
  • Maintains a positive and welcoming attitude to all our guests and team members.
  • All other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

  • Education and experience

Prefer one to two yeas housekeeping experience in the hospitality industry.

  • Language skills

Ability to read write and speak English. Reading skills to include interpretation of instructions, safety rules and operating instructions and procedures manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with managers, fellow employees and guests.

  • Mathematical Skills

Must have basic mathematical skills. Ability to add, subtract, multiply and divide.

  • Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables in different situations. both standard and non- standard. Ability to provide reasonable solutions to guests requests.

  • Other skills and Abilities

Must be organized, self-motivated, dependable, detail orientated, flexible in scheduling and capable of prioritizing tasks. Must present a neat and professional appearance. Must be able to adjust work tasks and focus with poise in accordance with changing deadlines and priorities. Must be able to perform duties efficiently and possess the ability to deal with situations in a positive and productive manner.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General physical fitness and sensory organs in at least average functionality, i. e. seeing, hearing, smelling, sensing and clear speech. Must have dexterity of hands and fingers. Walking, driving, sitting, stooping, bending, squatting, flexing, climbing, kneeling, crouching are all essential functions of the job. Lifting and carrying up to 40-50 pounds should be anticipated on a daily basis.

WORK ENVIRONMENT

The characteristics of the work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An employee in this position must anticipate a working environment that includes occasional personal contact on a face –to-face and verbal basis with the public and daily contact with co-workers. The noise level is usually moderate. An employee may be required to work with various chemicals that could emit fumes or airborne particles. Will work with washers and dryers.




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