Housekeeping Dispatcher Job at Loews Hotels & Co.

Loews Hotels & Co. Miami, FL 33134

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.

Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.

Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.

Job Specific

  • Answers telephone in a prompt and courteous manner
  • Monitors and responds to dispatch radio
  • Dispatches guest/Telecom/supervisor calls to appropriate parties
  • Maintains, on a daily basis, all Housekeeping logs
  • Maintains sign-in and sign-out sheets
  • Reconciles boards and keys at end of shift
  • Tracks and adjusts time log for payroll
  • Maintains count of daily hours for all Housekeeping personnel
  • Completes attendance report on late or absent employees
  • Continually communicates with Front Office and Floor Managers to verify status of all guest rooms
  • Inputs computer to maintain accurate and up-to-date room status information
  • Performs all duties in a timely and professional manner
  • Other duties as assigned

General

  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to guests, management and fellow employees
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Work Location: One location




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