I.T. and Leasing Software Coordinator Job at Severn Management Company

Severn Management Company Annapolis, MD

Affordable Housing, Leasing Training Coordinator & Boston Post (Property Manager) (MRI software) subject matter expert needed for Property Management Company in Annapolis, MD.

Responsibilities may include but are not limited to:

· Support software users from field and corporate teams (140 end users) in use of various software platforms (especially Boston Post/MRI)

- I.T. & Software general knowledge and trouble shooting ability will be critical to success.

· Support, trouble shoot and set up new users in software programs such as Boston Post, GraceHill, MS Teams, Callmax, First Advantage, Rent Payment, HALP, etc.

· Conduct trainings for new and existing property managers in affordable housing leasing and use of Boston Post Property Manager software (now MRI).

· Set up new properties in Boston Post (leasing and tenant software) in a correct and timely manner.

· Assist accounting team in researching issues related to Boston Post and the transfer of information between Boston Post and Intacct.

· Manage and address issues related to software errors and other user mistakes.

· Complete support requests submitted through HALP, email and via phone.

Job Type: Full-time

Salary: $60,000.00 - $75,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location:

  • Corporate Office (Annapolis, MD)
  • Occasional travel to properties

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor's (Preferred)

Experience:

  • At least 2 years experience with Boston Post Property Manager software
  • At least 2 years experience leasing affordable housing units
  • Training: 1 year (Preferred)

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Annapolis, MD: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Boston Post Property Manager or equivalent leasing software: 2 years (Required)
  • software management: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location: One location




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