I.T. and Leasing Software Coordinator Job at Severn Management Company
Affordable Housing, Leasing Training Coordinator & Boston Post (Property Manager) (MRI software) subject matter expert needed for Property Management Company in Annapolis, MD.
Responsibilities may include but are not limited to:
· Support software users from field and corporate teams (140 end users) in use of various software platforms (especially Boston Post/MRI)
- I.T. & Software general knowledge and trouble shooting ability will be critical to success.
· Support, trouble shoot and set up new users in software programs such as Boston Post, GraceHill, MS Teams, Callmax, First Advantage, Rent Payment, HALP, etc.
· Conduct trainings for new and existing property managers in affordable housing leasing and use of Boston Post Property Manager software (now MRI).
· Set up new properties in Boston Post (leasing and tenant software) in a correct and timely manner.
· Assist accounting team in researching issues related to Boston Post and the transfer of information between Boston Post and Intacct.
· Manage and address issues related to software errors and other user mistakes.
· Complete support requests submitted through HALP, email and via phone.
Job Type: Full-time
Salary: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location:
- Corporate Office (Annapolis, MD)
- Occasional travel to properties
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- Bachelor's (Preferred)
Experience:
- At least 2 years experience with Boston Post Property Manager software
- At least 2 years experience leasing affordable housing units
- Training: 1 year (Preferred)
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Annapolis, MD: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Boston Post Property Manager or equivalent leasing software: 2 years (Required)
- software management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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