Responsibilities:

• Administer access rights and privileges for internal, third party, and core banking systems, which includes granting, revoking, modifying user access; password reactivations; and profile updates.
• Perform user access permission reviews in alignment with defined schedule, submit reports to business for certification of user access in various systems
• Monitor ticket queues to ensure approved requests are fulfilled in accordance with defined service level agreements and corporate policies
• Provide support for security related requests in response to telephones calls, emails, and user request tickets
• Closely monitor internal Identity Access Management requests for all activity to ensure required tasks are completed timely and efficiently
• Review of daily, weekly, and monthly user security reports in various systems
• Assist with internal and external audit requests and examinations to provide timely responses for requests for evidence, as directed
• Manage Active Directory objects such as user accounts, security groups and distribution groups
• Assist with User Lifecycle Management (provisioning, de-provisioning, modifying) accounts
• Maintain knowledge of current Identify and Access Management best practices; c ontribute to the improvement of processes in support of IAM activities and ensure the creation and maintenance of documentation
• Participate in special projects, and additional duties and responsibilities as required
• Embrace the adoption of new tools, processes and policies to enhance the Bank's security
• Ensure all duties performed are in compliance with the B anks’ operating standards, procedures, and applicable regulatory requirements

Requirements:

• Possess excellent customer service, interpersonal, and communication skills (verbal and written)
• Strong analytical thinking, problem solving, and organization skills
• Strong team player and highly effective collaborator
• Ability to manage multiple tasks efficiently and accurately with minimal supervision, prioritize and meet deadlines
• Experience with Microsoft Office applications
• Ability to provide support to all levels of computer literacy
• Basic knowledge of Information Security principals and IT systems
• Knowledge of Identify Access Management platforms a plus
• Active Directory administration a plus
• Knowledge of Windows File System Permissions (NTFS) a plus

Education/Experience:

• Associate degree in a computer or information security discipline, equivalent experience or certification
• One (1) to two (2) years’ experience in related positions

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.