Industrial Account Executive (Mississippi) Job at Entergy
Posting End Date:
Work Place Flexibility: Onsite
Legal Entity: Entergy Mississippi, LLC
**The workplace flexibility of this position is ONSITE and will be located within the Mississippi Service Territory . Relocation may be considered.**
Job Summary/Purpose
Builds and maintains effective long-term relationships with a defined customer portfolio to ensure a high level of satisfaction and increase revenues. Serves as the primary interface for all products and services and creates demand for the organization's products and services by raising their profile with customers. Is responsible for supporting both sales and service responsibilities and will own all aspects of the customer relationship.
Job Duties/Responsibilities
- Negotiate, manage, and coordinate service and contract activities associated with assigned new and expanding commercial & industrial customers primarily but not limited to the Northern MS EML Region.
- Interpret and discuss Rates, Riders & Terms & Conditions (commercial terms & responsibilities) as needed.
- Drives customer service and revenue growth through goal driven work environment. Grow AGM with new and existing customers by capturing new and incremental sales opportunities of company products, services, and/or programs.
- Facilitates all Entergy products and services sales with respective customer portfolio as applicable
- Manage billing issues raised by customers by working with internal support teams as needed
- Supports the EML Customer Service organization including but not limited to the areas of contract management, power quality and technical support, and key account management (KAM) initiatives
- Provide technical support for complex customer operational and/or power quality issues, and coordination of planned and scheduled outages and response for unplanned outages to include the local Network, Distribution Operations Center and Transmission Control Center
- One point of contact for storm prep, emergency and/or outage response.
Minimum Requirements
Minimum education required of the position
- Bachelor's degree in related field or equivalent work experience.
- Preferred - Engineering degree and/or experience preferred.
Minimum experience required of the position
- 7+ years
- Preferred - experience in customer service, engineering, or operations.
Minimum knowledge, skills, and abilities required of the position
Preferred: Excellent communication and interpersonal skills. Strong knowledge of utility rates, riders and commercial terms & conditions. Self-starter, with strong project management ability. Computer skills.
Any certificates, licenses, etc. required of the position
None
#LI-RM1
Primary Location: Mississippi-Jackson Mississippi : Southaven || Mississippi : Belzoni || Mississippi : Clarksdale || Mississippi : Cleveland || Mississippi : Greenville || Mississippi : Grenada || Mississippi : Indianola || Mississippi : Jackson || Mississippi : Madison || Mississippi : Senatobia
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 110631
Travel Percentage:25% to 50%
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 110631
Travel Percentage:25% to 50%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click
here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity and
Pay Transparency.
Pay Transparency Notice:
Pay Transparency Nondiscrimination Provision (dol.gov)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
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