Information Technology Administrative Analyst (Police) Job at City of Philadelphia
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.
The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia, ensures continuity of the City's technology operations, and finds new ways to help the public interact meaningfully with technology. OIT uses technology to help City employees do their work better and helps residents get what they need from municipal government. Additionally, OIT offers an innovation service portfolio focused on developing municipal government’s capacity for creativity and innovation.
Under general supervision of the Information Technology Director and/or IT Manager, the IT Administrative Analyst will be responsible for a variety of day-to-day administrative responsibilities supporting the Police IT unit. Assignments will include compiling and analyzing data and coordinating multiple concurrent activities; providing confidential technical and administrative support to the Director and/or Manager; and establishing significant knowledge of organizational policies, procedures and practices. This position will be responsible for:
- Budgetary and Procurement Support for the Police IT Budget in coordination with Public Safety-level numbers and OIT partners.
- Asset Management Support for proper entry and documentation of new assets.
- Inventory Support to track and maintain incoming and outgoing IT inventory including software and hardware
- Provides support for PPD-IT initiatives as needed.
Essential Functions
Tracks, updates, and maintains Police IT Budget figures from various funding sources
Review procurement requests against budgeted items to ensure consistency
Handles IT Procurement goods and services requests through completion of purchase
Receives vendor invoices and ensure order has been completely fulfilled
Completes OIT PER documentation upon receipt of new hardware/software assets.
Tracks and maintains incoming and outgoing IT inventory, coordinates disposal of aged and out of warranty equipment
Follow up with internal and external managers to obtain approval of invoices
Work with vendors to obtain required documentation in order to facilitate and expedite procurement and payment process, as necessary.
Type articles, form letters, memoranda from copy or rough draft
Sort and file correspondence and other materials
Operate general office equipment
Assist management and staff with various projects
Create and maintain Microsoft Word and Excel documents
Creates regular correspondence letters and emails for Director
Planning, monitoring, and working with software license and hardware assets to ensure compliance with vendor contracts and OIT policies
Multi-task in time-sensitive situations with frequent interruptions and a high degree of public contact
Establish and maintain working relationships with associates, administrative officials and departmental officials within City government.
Participate in developing department goals, objectives, and systems
Prepare various periodic reports as assigned
Various administrative duties as assigned
Schedule mandatory training for departmental employees
Other duties as assigned
Competencies, Knowledge, Skills and Abilities
Evaluate the effectiveness of administrative functions and implementing changes to provide for more effective and efficient operations
Basic understanding of administrative procedures and philosophies for local government
Working knowledge of Microsoft Office, including Word, Excel, and PowerPoint
Skills in database management, query, and reporting
Strong oral and written communication skills
Must be able to work in a confidential work environment
Work either as part of a team or individually
Prioritize and achieve deadline goals with/without supervision
Communicate effectively and develop working relationships
Highly detail-oriented and organized
Ability to exercise sound and independent judgment
Effective customer service techniques
Education
High School Diploma and two years of recent post-high school education required. College degree a plus but not required.
Experience/Skill
Previous experience as an Administrative Assistant, four years preferred
Attention to detail is critical
Proficient in Microsoft Office Suite
Exemplary organization skills
Emphasis on customer service
Exemplary written and verbal communication skills
Any equivalent combination of education and experience deemed acceptable by Human Resources and the Deputy Chief Information Officer/Chief of Staff will be considered.
Additional Information
Salary Not to Exceed: $57,000
Starting salary to be determined based on experience and qualifications.
Important: To apply, candidates must provide a cover letter and a resume.
- We are a Public Service Loan Forgiveness Program qualified employer
- 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
- We offer Comprehensive health coverage for employees and their eligible dependents
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire.
Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx
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