Providing continued patient care by assisting in areas that require additional attentions. In order to provide the best all-around care for our patients, this position is key in scheduling to specialist as needed and tracking of patients hospitalized.

Responsible for receiving, processing, scheduling, and following up on all medical referral requests, including in-house and outside referrals for diagnostic testing, medical specialists, or other providers.

Duties/Responsibilities:

• Calling insurance carriers to verify pre-authorizations.
• Calling specialist to schedule consult appointments.
• Calling patients to verify and inform them of scheduled specialist appointments.
• Processing and forwarding requests for any information on medical history from medical charts.
• Follow up on unscheduled referrals as to why they were rejected or not scheduled and verifying that corrective measures are performed.
• Track imaging orders and follow up on completion of procedures.
• Follow up with nursing staff to confirm appointments, procedures, and authorizations.

Additional Details:

• Job Type: Full-Time
• Schedule: Monday-Friday, 8AM-5PM
• Benefits: Health, Dental and Vision insurance, PTO, 401K with matching, Life insurance, Discounted wellness memberships, and more!

Qualifications:

• Education: High School Diploma or equivalent
• Experience: Customer Service (Preferred), Clinical (Preferred)
• Language: Bi-Lingual with English and Spanish (Preferred)
  • You will be tested on your interpreting skills prior to job offer.

Why HMC:

Health Ministries Clinic is an FQHC that provides care to all members of the community regardless of socioeconomic or insurance status. Services clinic-wide are provided using sliding fee scales to make healthcare affordable to patients without insurance. We believe that integrated healthcare serves to treat the whole person and not just the symptoms. This is why we offer our patients Behavioral Health, Primary Medical Care, Laboratory, Imaging, and Pharmaceutical services all under one roof with the addition of Dental care just blocks away. If you want to be part of a caring close-knit team that provides care for our ever-growing population of patients, please apply.

COVID-19 considerations:
Masks are required by all person who enter the building and PPE is provided to all employees. On-site rapid testing for COVID 19 is available. Reception desks have plexiglass. All employees are required to self-monitor.