Greater Nashua Mental Health is looking for a full-time Intake Support Specialist to join our Intake Services Team! The Intake Support Specialist provides short term, community based support to adults who are seeking recovery services from a mental health condition, and other co-occurring disorders in their natural environments. Meets with new clients post intake to discuss the range of services provided by the CMHC. Provide community support and Illness Management Recovery and/or Intentional Peer Support counseling to assist individuals in developing strategies and skills to cope with aspects of their mental illness during the period between intake and treatment team assignment.

Duties & Responsibilities:

• Engages clients in targeted interventions, including evidenced-based interventions (i.e., IMR, Intentional Peer Support, Motivational Interviewing), aimed at supporting improved functioning in the community.
• Conducts follow up calls to clients weekly during period before treatment team assignment.
• Completes all documentation for each service delivered, outreach attempts, and team discussions within 3 business days (with first day being date of service/event). Strives to complete documentation collaboratively with clients so notes are completed on the same day of service.
• Attends individual scheduled supervisions, weekly group supervisions, and required trainings as part of professional development and to enhance client care.
• Completes and submits mileage/expense sheets within the month they are due.
• Performs other duties or special projects as required or as assigned.

Qualifications:

• Bachelor's degree or Associate's degree plus 2 years work experience in a related field, or Certified Peer Support Specialist
• Basic education on mental health conditions.
• Understanding of the components of recovery.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
• Excellent communication and interpersonal skills.
• Ability to multitask, and be flexible with regard to workload and assignments.
• Ability to exercise judgment.
• Knowledge of Microsoft Office products (Email, Word, EXCEL).