NOT a remote position. Facility location is in Port Angeles, WA State.

Department: Community Support Services

Reports to: Community Support Services Supervisor

Pay Range: $21.15 to $26.95 per hour (DOE/DOQ) plus $3,000 signing bonus

HOURS: 40 hours per week. Must be available until 7pm, two evenings per week and some Saturdays, as scheduled. Days/Hours are subject to change based on program needs. NOT a remote position.

POSITION SUMMARY: Provides intensive mental health case management services to a limited number of adults on site and in the community. Ensure services are congruent with age, strengths, supports and cultural framework of the individual being served.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plans, implements and coordinates services required to meet the complex health and human service needs of individuals with severe and persistent mental illness.
• Works effectively with a multi-disciplinary team to meet diverse consumer needs.
• Develops strengths based, recovery oriented and person centered Individual Service Plans to address individual needs and guide the focus of treatment.
• Provides ongoing assessment of a client's cognitive, emotional, physical, social and vocational strengths and needs. Provides ongoing risk assessment.
• Provides intensive case management services to promote recovery and community integration whileaccessing resources to meet basic needs of food, shelter, clothing, and transportation.
• Assists in the development of natural support systems, and educates support systems regarding consumer needs and preferences.
• Teaches skills such as problem solving, goal setting, money management, symptom management, communication, social skills, managing personal grooming, healthy eating and living, and how to access community resources.
• Provides supportive counseling and psychoeducational services in individual, family and group formats in office and in the community
• Advocates for clients with community agencies.
• Maintains familiarity with and handles client information in accordance with Federal Regulations (42 CFR, Part 2), the Revised Code of Washington (RCW 71.05.390 and RCW 71.24), and other applicable laws pertaining to confidentiality of client and staff information.
• Maintains physical security of confidential materials and assigned Agency property.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Performs relevant clinical and administrative tasks according to agency policies.
• Demonstrates proficiency in utilization of the Center's electronic medical record system.
• Participates in team meetings and program development.
• Attends Performance Improvement Meetings on a regular scheduled basis.
• Provides information and education to community members.
• Maintains high standards of professional conduct in interaction with clients, staff and other community members.
• Obtains and implements special population consultations as required.
• Maintains professional competency through a program of professional development and in-service training.
• Demonstrates flexibility in adapting to changing work demands.
• Performs other duties as assigned or requested.

PERFORMANCE EXPECTATIONS:

• Meets attendance and punctuality standards necessary for effective client care.
• Maintains accurate, timely chart information in compliance with State, funding source, and agency quality assurance guidelines.
• Meets agency productivity expectations of 55% consistently.
• Coordinates and prioritizes work assignments so that tasks are completed on time.

REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND EXPERIENCE:

Education: Bachelor's Degree in Behavioral Science

Licensure: Agency Affiliated Counselor Registration (with assistance from the agency)

Experience: Two years' experience in providing case management or clinical treatment services with individuals with serious and persistent mental illness.

Other: Must possess and maintain a valid driver’s license and a satisfactory and insurable driving record to be able to drive company vehicles

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the classification of mental disorders contained in the current DSM.
• Understanding of the impact of health related problems on psychiatric illness.
• Ability to educate clients about signs, symptoms, and recovery from mental illness.
• Understanding of current knowledge on recovery.
• Knowledge of social service delivery systems, particularly as related to individuals with serious, persistent mental illness.
• Ability to coordinate care with multiple service providers.
• Ability to multitask and effectively manage a caseload of individuals with diverse needs.
• Understanding of current knowledge on recovery.
• Ability to work independently.
• Ability to communicate effectively both orally and in writing.
• Capability to use sound judgment in problem solving and clinical intervention.
• Practice of respectful communication with clients to enhance rapport and positive outcomes.
• Ability to plan and prioritize work and meet the Center's performance, quality assurance and productivity standards.

NATURE & SCOPE:

Cognitive Skills:

• Advanced verbal and written communication skills.
• Must be able to enter data into a computerized electronic medical record.

Working Environment:

• May be exposed to infections and contagious diseases
• Occasionally exposed to patients exhibiting assaultive behaviors
• Able to visit with clients in office and community settings.

Working Demands:

• Frequent pressure due to schedule demands
• Contact with patients under a wide variety of circumstances
• Subject to varying and unpredictable situations
• Handles emergency or crisis situations

Principal Challenges:

• Working collaboratively with interdisciplinary staff
• Working collaboratively with clients, family members and other community members.
• Ensuring compliance with agency and funding standard for documentation and delivery of services.
• Works with a wide variety of clients with serious, persistent mental illness.

*Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40 ), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.

Job Type: Full-time

Pay: $21.15 - $26.95 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Signing bonus

COVID-19 considerations:
wearing mask, hand sanitizers, social distancing

Application Question(s):

• Would working here create a potential dual relationship? (A "dual relationship", as described by the American Psychiatric Association, exists when an employee has some other relationship with the employer or other staff of the employer in addition to the employment relationship. The other relationship could be a commercial relationship, a close personal relationship, or a patient relationship with the employer. In circumstances where a dual relationship could lead to exploitation or undermine care, Employer may decline to hire an applicant unless or until issues related to the dual relationship are resolved. Resolution of the dual relationship could require termination of the non-employment relationship as a condition of employment.)

Education:

• Bachelor's (Required)

Experience:

• case management: 2 years (Preferred)
• working w/ individuals w/ behavioral challenges: 1 year (Preferred)

License/Certification:

• Driver's License & insurable driving record (Required)

Work Location: One location

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