Intermediate Vendor Liaison (Work From Home) Job at Transamerica
Job Family
Vendor Management
Who We Are
Transamerica has been helping people feel better about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients’ accounts. We’re in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture.
What We Do
Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).
Job Description Summary
The Vendor Liaison Group serves as the single point of contact for approved vendor contracts and vendor compliance for the Operations organization. Responsible for vendor oversight, vendor execution, and strategic oversight for vendors providing services to operations, onshore/offshore staff augmentation, and other forms of operational engagement services, as well as the vendor needs for other business organizations.
Job Description
Responsibilities
- Serves as the liaison between organization management and vendors to ensure vendor partners are effectively managed and contracts are fully leveraged.
- Develops and maintains successful working relationships with vendor representatives.
- Analyzes vendor performance data on a regular basis and performs follow up activities to ensure vendors adhere to company quality measures.
- Works with management with developing internal and external (Vendor) SLAs and metrics necessary for monitoring the results of vendors.
- Works with management to determine internal and external (Vendor) reporting requirements and enforces the delivery of accurate and timely information.
- Conducts regular performance reviews with vendors and communicates needed improvements.
- Develops company guidelines and best practices for vendor management and viability measures. Monitors the results and identifies needed improvements through request for feedback.
- Assists the organization in the application of vendor selection criteria processes and developing the RFP.
- Works with legal and organization management to drive contractual or legal agreements through negotiation to final execution. Provides ongoing management and oversight for vendor contracts once executed.
- Works with various organizations for the completion of procurement, on-boarding and payment processing activities.
- Develops opportunities to influence strategic vendors direction/initiatives to ensure they are aligned with the needs of the organization and drives year over year performance improvements from these vendors.
- Compiles and analyzes trends that affect budgetary needs and supports the organization's budget cycle by providing vendor related information.
Qualifications
- Bachelors degree in Business or related field, or an equivalent combination of education and work experience.
- Two years of experience in vendor liaison/management or a similar role.
Preferred Qualifications
- Demonstrated understanding of vendor management concepts and implementation techniques including contract negotiation and vendor performance monitoring.
- Experience in vendor pricing methods such as rate cards and pricing methodologies.
- Knowledge of industry best practices in contract negotiation.
- Demonstrated ability to define and manage vendor management processes.
- Ability to prepare and effectively lead negotiation sessions. Strong communication, and listening skills, including the ability to facilitate meetings and effectively lead discussions.
- Ability to build and maintain effective working relationships with all levels of management and staff.
- Excellent organizational skills and ability to work independently. Strong analytical skills.
**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**
The salary for this position generally ranges between $58,000 - $77,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus of 10% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
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Competitive Pay
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Bonus for Eligible Employees
Benefits Package
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Pension Plan
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401k Match
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Employee Stock Purchase Plan
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Tuition Reimbursement
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Disability Insurance
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Medical Insurance
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Dental Insurance
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Vision Insurance
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Stock Purchase Plan
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Employee Discounts
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Career Training & Development Opportunities
Health and Work/Life Balance Benefits
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Paid Time Off starting at 160 hours annually for employees in their first year of service.
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Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
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Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
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Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
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Adoption Assistance
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Employee Assistance Program
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College Coach Program
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Back-Up Care Program
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PTO for Volunteer Hours
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Employee Matching Gifts Program
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Employee Resource Groups
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Inclusion and Diversity Programs
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Employee Recognition Program
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Referral Bonus Programs
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Peer Recognition Program (BRAVO)
Inclusion & Diversity
Transamerica has made a strong commitment to inclusion and diversity, and we are proud to be an organization where all perspectives are valued. Transamerica has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign’s Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount’s “100 Best Companies” list.
In addition, as part of Transamerica’s commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees and provide a supportive environment for raising diversity awareness and promoting inclusive behavior.
Giving Back
Transamerica believes our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this foundation supports nonprofit organizations focused on the education, health, and well-being of the communities where we live and work.
https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation
Transamerica’s Parent Company
Aegon
acquired the Transamerica business in 1999. Aegon’s roots go back more than 175 years to the first half of the nineteenth century. Since then, Aegon has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, Aegon is one of the world’s leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
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