IT Help Desk & Field Technician Job at Hornbeck Offshore
Job description
Our Help Desk & Field Technician position is a hybrid entry level IT position that provides the opportunity to gain experience in multiple IT disciplines.
Routine Job Duties Include:
- Field Technician: Installing, configuring, maintaining and documenting of systems (networking equipment, computers, printers, cameras, etc.) onboard ships and in corporate facilities.
- Networking: Completing remote and onsite network configuration changes based on client requests and new installations.
- Cybersecurity: Participating in the Company’s proactive and response efforts.
- Bench Technician: Configuring, upgrading, inventorying and documenting various systems and software.
- Help Desk: Assisting end-users with assistance requests and documenting the experience in a ticketing system.
- Training: Providing end user training on various systems utilized by the company and maintaining training documentation.
- On Call Rotation Responsibility: Answering and assisting end-users with after-hours and weekend assistance requests for one week approximately every 6 weeks.
- Other tasks, research and projects as deemed necessary by management.
Routine Variable Travel Required:
- Port Fourchon, Louisiana – regular trips (approximately 8 – 12 days each month) in a company vehicle
- Other domestic travel – approximately several times a year
- International travel – approximately several times a year
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Willingness to travel:
- 50% (Required)
Work Location: One location
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.