ABM Industries
Hiring: Janitorial Supervisor
Location: Greenwood, SC
Shift: Full Time

Job Description

The Supervisor, Operations directly oversees the activities within the assigned operational services work team, ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance standards established by the company, by clients, and by regulatory authorities.

El Supervisor de Operaciones supervisa directamente las actividades dentro del equipo de trabajo de servicios operativos asignado, asegurando que se cumplan los niveles de productividad y los requisitos de servicio al cliente y que los empleados cumplan con todos los estándares de seguridad, calidad y cumplimiento establecidos por la empresa, por los clientes y por autoridades regulatorias.

Essential Functions:

• Supervise the daily activities of operations team members.
• Set priorities for the team to ensure completion of tasks.
• Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
• Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
• Ensure work assignments and schedules meet department, facility, and contractual needs.
• Respond to client inquiries, requests, and concerns.
• Utilize company policies and guidelines to solve work problems.
• Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
• Meet with clients to ensure needs and expectations are being met.
• Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
• Achieve operational performance and functional service activities.
• Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
• Monitor and maintain appropriate staffing levels and daily schedules.
• Special projects and other duties as assigned.

Funciones esenciales:

• Supervisar las actividades diarias de los miembros del equipo de operaciones
• Establecer prioridades para el equipo para garantizar la finalizacion de las tareas.
• Reclute, administre y lidere de manera efectiva un equipo con enfoque en mantener las funcionalidad y la seguridad de las operaciones.
• Participar en el seguimiento y desarrollo del desempeno de los miembros del equipo, incluidas las evaluaciones,a capacitacion y el reconocimiento
• Asegurese de que las asignaciones de trabajo y los horarios cumplan con las necesidades del departamento, las instalaciones y los contratos.
• Responder a las consultas, solicitudes e inquietudes de los clientes.
• Utilizar las politicas y directices de la empresa para resiolver problemas de trabajo.
• Asegurese de que los programas de capacitacion y los programas de recertificaion del departamento se lleve a cabo dentro de los pazos apropiados.
• Reunirse con los clientes para asegurarse de que se cumplan las necesidades y expectativas
• Implementar y administrar programas de control de calidad y seguridad; mantener un ambiente de trabajo seguro.
• Lograr el rendimiento operativo y las actividades de servicio funcional.
• . Supervisar y mantener niveles adecuados de dotación de personal y horarios diarios. Proyectos especiales y otras funciones que le sean asignadas.

Required Qualifications

Education:

• Bachelor’s degree or equivalent experience.

Experience:

• 1 to 3 years of experience.

Other:

• Ability to adjust work schedule as needed to support the operation.
• Ability to effectively lead a staff of direct reports.
• Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
• Basic understanding of computer programs, including Microsoft Office.
• Ability to work in a fast pace work environment.
• Ability to resolve issues under tight timeframes and pressure.
• Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
• Excellent team building and planning skills.
• Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Job Type: Full-time

Work Location: One location

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