Judicial Services Specialist 3 (Civil/Family Clerk) Job at Judicial Department
Initial Posting Date:
02/08/2023
Application Deadline:
02/22/2023
Agency:
Judicial Department
Salary Range:
$3,300 - $5,376
Position Type:
Employee
Position Title:
Judicial Services Specialist 3 (Civil/Family Clerk)
Job Description:
This position is part of a classification study. The study may result in a change to the current job profile and salary in Spring 2023.
Interviews: will be scheduled within two weeks after application deadline.
Who we are
Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.
We are committed to building a diverse, inclusive team and encourage applications from candidates of all backgrounds to apply. We consider relevant work and lived experience and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by
our work and mission
.
Benefits to you
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We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
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The hourly equivalent for this position is $19.04 - $31.02.
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10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
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OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
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We conduct a pay equity analysis for candidates new to OJD based on their education and experience before every offer of employment.
Position Highlights
We are hiring a Civil/Family Clerk (Judicial Support Specialist 3) at the
Jackson County Circuit Court
in Medford, Oregon.
Much of your day is spent docketing and processing documents and case files for all civil and family cases as you review and determine priorities. You will assist in the preparation of abuse prevention petitions/orders as well as assist judges and courtroom clerks with protective order documents, scheduling cases for motion and show cause hearings, certifying documents, and issuing writs tracking cases. You will use a computer for your work, entering and retrieving information from our electronic case management system.
You will assist customers via phone, email, or in person regarding court procedures and policies. Specifically, you will assist litigants, attorneys, judges, staff, court partners, and the public in using court services and inform them of the court calendar or case status. You will also accept and scan court filings and other documents after reviewing them for accuracy and completeness. You will manage a cash drawer and accept payments and provide receipts for customers. Confidentiality and tact in dealing with parties to court cases will be necessary.
Lastly, you will have the opportunity to participate in the development and maintenance of local work processes and collaborate in statewide, OJD-wide, or local committee meetings, including making recommendations regarding future improvements in processes or procedures.
Assigned tasks may be changed to accommodate workload and organizational needs.
Instructions for Resume/Resume and Cover Letter
Workday times out after approximately 15 minutes of no activity, and all progress will be lost. This recruitment requires a cover letter and a complete work history that addresses the Requested Skills and Attributes. To be considered for this position, you must follow these instructions:
Resume/Work History
-
Attach your updated resume in the Resume / CV / Cover Letter section of the application. The attached resume file should include your name.
OR
-
Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.
Cover Letter
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Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. The attached cover letter file should include your name.
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In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
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Address the cover letter “To the Hiring Manager.”
Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.
Minimum Qualifications
(These must be evident in your work history or resume.)
The qualified candidates must have at least two (2) years of responsible, clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
AND
Possess a high school diploma or GED, or equivalent life or work experience.
The qualified candidates must have at least two (2) years of responsible, clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
AND
Possess a high school diploma or GED, or equivalent life or work experience.
Special Qualifications
(These must be verifiable.)
None.
Requested Skills and Attributes
(These must be addressed in your cover letter.)
-
Experience performing clerical or administrative support with strict deadlines in a business or professional setting.
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Experience explaining processes, procedures, or policies.
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Experience responding professionally to customers or clients who are facing challenging life circumstances, stressful situations, or trauma.
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Experience using computers and software programs to access and input information and to complete a variety of work.
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Experience identifying and safeguarding confidential information and materials.
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Experience handling cash and other monetary transactions, generating receipts, or crediting people’s accounts.
Working Conditions
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This is a full-time position and the work schedule is typically 8:00 a.m. to 5:00 p.m., Monday through Friday. It is eligible for overtime compensation for hours worked in excess of 40 per work week.
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Occasional before or after-hours work may be required.
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Daily contact with public regarding court processes including working with parties involved in civil, family, and criminal court cases.
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Frequent phone and in-person contact with angry, frustrated people or those who may be experiencing trauma.
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Frequent phone and in-person contact with people from diverse backgrounds.
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Daily work with confidential documents and information.
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Long periods of sitting are required while performing daily data entry input.
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The qualified candidate must start the process of CJIS clearance within the first week of hire.
ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.
United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's
Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.
Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities
Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.
Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity,
Employee Benefits
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.
United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's
I-9 form
confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.
Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.
Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities
Veterans web page
for additional details, information, and resources.
Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.
Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity,
click here
.
Employee Benefits
Click here
to access information specific to OJD employee benefits.
Public Service Loan Forgiveness
OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please visit
here
.
Questions and Support
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If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
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Workday related information and resources are availablehere.
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For questions about a specific OJD job posting, call 503-986-5930.
The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
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