Key Account Manager

Join our growing team at our 50-acre state-of-the-art manufacturing facility located on the Ridgeville Industrial Campus in Ridgeville, SC.

Sundaram-Clayton USA, LLC, is a leading supplier of aluminum cast products to global automotive equipment manufacturers (OEM’s). Our Ridgeville facility manufactures aluminum high-pressure, die-cast products and permanent mold gravity cast parts. Sundaram-Clayton USA, LLC is a part of the multi-billion dollar TVS Group, one of the largest automotive and automotive components manufacturing and distribution groups in India.

Purpose

Maintain and Improve market share in line with policy and LRP objectives by improving customer relationships, maintaining & improving contribution, developing new & potential customers, and enabling new product plan adherence.

Major Duties and Responsibilities

• Deliver products and service to meet customer requirements in terms of QCD parameters
• Conduct daily / weekly reviews effectively as per plan and support team members to achieve goals
• Adhere to customer visit plan & and communicate feedback internally
• Complete activities for improving customer satisfaction on committed date and seek feedback from customers
• Review of contribution analysis
• Propose price corrections to Head - S&M based on contribution analysis
• Follow through VA / VE proposal implementation
• Identify new customers based on policy guidelines and conduct feasibility study for further development
• Establish contacts with new customers
• Facilitate system audit clearance for identified new customers
• Respond to RFQ as per committed lead time
• Conduct technology day presentation for the identified customers
• Prepare product plan based on the customer requirements
• Identify gaps in fulfilling the product plan along with the technical teams
• Propose solutions for meeting the plan to the management
• Discussion with customers to understand their needs and requirements
• Conduct reviews with internal teams on customer requirements / satisfaction actions
• Implementing pricing policy

Requirements

• Engineer with MBA (preferable) from reputed educational institution
• 12+ years of experience in auto / auto component product companies in sales / marketing function (Preferred)
• Previous experience with and working knowledge of customer sales, customer market share, creating and retaining high customer satisfaction, creating new business, RFQ lead time, and new product plan adherence
• Greenbelt problem solving
• TS 16949 awareness
• Strong communication and interpersonal skills
• Knowledge of manufacturing processes
• Negotiation skills and sales planning
• Product awareness and commercial acumen
• Knowledge of export regulations and procedures
• High Customer Focus
• Strong attention to details
• Excellent interpersonal skills
• Ability to work in a team environment
• Availability to work any shift
• Ability to pass a pre-employment drug screen, physical and background check

We are an equal employment opportunity employer!!!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you currently have any relatives working for Sundaram Clayton USA LLC?
• Have you previously been employed with Sundaram Clayton USA LLC?

Work Location: One location

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