The ETC Cafe located in The Seagate Hotel & Spa is looking to hire a Lead Barista. The Lead Barista crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable environment. This role is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies.

Responsibilities

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, and specialty beverages per brand standards
• Prepares and serves food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge, and other processes and procedures
• May schedule and delegate work assignments to the team and coordinate the completion of tasks for the location
• Accurately operate a register/POS and handle cash and credit card transactions.
• Count, organize and balance cash drawer along with fill out the cashier slip and make deposits
• Set up and breakdown coffee bar, stations, or store including cleaning and sanitizing
• Stock beverage coolers, grab-and-go items, serviceware, and condiments
• Follow health, safety, and sanitation guidelines for all products

Qualifications

• Requires previous cash handling experience
• Requires basic math & counting skills
• Experience in a supervisory or related role preferred
• Must be able to work independently with limited supervision
• Minimum of one year of continued customer service experience (preferably geared towards food and beverage)
• Have basic computer knowledge
• Knowledge of making coffee or barista background is preferred

The Seagate Perks!

• For full-time candidates, health benefits offered after 90-day probationary period is completed to include Medical, Dental & Vision insurance.
• Generous time off and vacation package.
• Company Matched 401K
• Advancement opportunities within a growing company.
• Free Parking

If interested, please reply with a current resume and contact details. Must be authorized to work in the U.S.