Under general supervision of the Director of Utilization Management/Medical Records, The Case Manager is responsible for providing service to a variety of customer groups, including but not limited to: physicians, allied health professionals, Facility emergency departments, convenience care centers, other health care providers, schools, social service and mental health agencies, police, courts, employers and the public at large. The Case Manager will provide initial psychiatric assessments, crisis intervention, professional advice and assistance with disposition of a psychiatric or situation, which may or may not include admission to any Facility Program. Will have knowledge of FAPT, CSA, and other community agencies as well as insurance carriers. Applies use of the DSM V to ensure that appropriate clinical criteria are used for screening potential residents. Demonstrates skill in using clinical assessments and evaluations to determine an appropriate disposition for placement.

By review of documentation, responsible for serving as liaison and facilitator between the resident, physician, other treatment team members, and (when indicated) reimbursement agents to assure that treatment resources, goals, progress and related matters are effectively utilized and communicated to the resident and others involved in the treatment process, to achieve a length of stay that is appropriate for each resident. Provide case management duties as assigned. Coordinates referral information from statewide Community Service Boards and facilities as needed to support the Clinical Assessment s departmental goals. Attends all local health fairs and community events as a representative of the Facility. Acts as a liaison between the community and the Facility.

Pro-Actively looks for community involvement opportunities through local schools, volunteer organizations, support groups and any other avenue in which to educate the community on Three River Treatment Center s services. Leads all community involvement through Facility participation in local fundraisers.

Notifies families and community members of any changes in treatment team schedule. Submits monthly updates to referral sources and families in coordination with the clinical team. Works as a team with the clinical team to ensure the Facility is able to follow the continuum of care for each resident.

Provide transfer of discharge information to referring professionals when appropriate. Partners with the Clinical Assessment Department to identify, develop, and maintain professional relationships with community referral sources.

Identify potential marketing opportunities. Support Facility initiatives, gives actionable feedback, share best practices and serve as advocate and information source for the Facility.

Partners with the Admissions Director to identify, develop, and maintain professional relationships with community referral sources. Assist Admissions Director in duties. Identify potential marketing opportunities. Support Facility initiatives, gives actionable feedback, share best practices and serve as advocate and information source for the Facility.

The Case Manager is responsible for community outreach, education, and marketing by supporting our local growth efforts within the State of Virginia by which may include attending and presenting presentations for community events, health fairs, speaking engagements, etc.

Maintains strict confidentiality and privacy of students' and residents' personally identifiable health information in accordance with HIPAA privacy rules and Facility policies. Meets mandatory staff development requirement per the standards of all regulatory and accrediting agencies.

• The Case Manager is responsible for completion of essential job duties: Initial Treatment Plan (IPOC)

• Bio-Psychosocial

• Treatment Plan Updates for Comprehensive Plan of Care (CPOC)

• Case Management Note-weekly

The Case Manager will assist with the Admission Process to include but not limited to the following:

• Obtaining and or completing the necessary required documentation needed for completion of the admission process and required documentation for completion of the Initial Stay Requests such as the Certificate of Need (CON), CSA Referral form and the IACCT Inquiry form

• Case Presentation/Admission Note

• Monthly Insurance Verification

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Bachelor s degree in counseling, psychology or related social services field, required.

Master s degree in counseling, psychology or related social services field, preferred.

Minimum of one (1) year in a behavioral health / therapy setting with the population served.

One (1) year s experience in intake and patient assessments, preferred.

One (1) year s work experience in the treatment/treatment planning process preferred.

Licensed Register Nurse, by the Virginia Department of Health Professions, preferred

Licensed Practical Counselor, by the Virginia Department of Health Professions, preferred

Licensed Clinical Social Worker, by the Virginia Department of Health Professions, preferred

Cardiopulmonary resuscitation (CPR) First Aide

Behavioral Management program within 14 days of hire

Valid Driver's License in good standing

Must be at least 21 years of age per Commonwealth of Virginia Interdepartmental Regulation of Children s Residential Facilities.

Must have patience, tact, and a cheerful disposition and enthusiasm.

Ability to effectively present information to groups.

Communicate in English effectively and document information accurately.

Communicate effectively with all disciplines involved in the care of the resident.

Ability to work well with others in a team setting and work well with a moderate level of direct supervision.

Possess basic knowledge of child and adolescent development, child care principles and practices, positive peer culture, and mental health principles.

Knowledge of basic psychiatric terminology.

Ability to develop healthy relationships with children, adolescents and adults consistently apply rules, expectations, and behavioral interventions.

Proficient with Windows, Outlook, internet research, MS Office including Word, Excel and PowerPoint.