Manages all aspects of the loan operations department for all lending products and services offer by the bank. Assures processes and procedures are efficient and compliant.

Responsible for interviewing, hiring, and onboarding department employees, assigning, and directing work.

Conducts performance management and career development processes, staffing and disciplinary actions.

Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities, and ensures timely and accurate completion of the work.

Adheres to all State and Federal Banking Regulations, receive and research new regulations, policies and procedures and implement them. Ensure necessary changes or recommendations have been implemented as directed.

Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance. Analyze, prepare, train for periodic updates to system software, and verify that enhancements are working correctly. Assist with system parameters and design to meet the needs of multiple departments. Manage user security access.

Responsible for coordinating projects and implementation with the Retail and Commercial lending departments.

Participate in strategic discussions with Lending Management meetings.

Represent Lincoln Savings Bank in a positive light in all professional duties. Including participating in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank.

Performs other duties and responsibilities as assigned by Management.

Key Attributes:

Highly effective interpersonal skills to manage a team

Highly effective written and verbal communication skills

Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)

Required Qualifications:

Bachelor’s degree in Business, Finance, or related field required

7+ years banking experience required

Analytical and problem-solving skills are required.

Detailed knowledge of lending products, including residential, commercial, consumer and leasing.

Preferred Qualifications:

5+ years of supervisory and leadership experience and relevant loan operations management experience preferred