Reports to: Lead LPN

Supervises: N/A

Dress Requirement: Scrubs in accordance to Heart of Ohio Family Health’s dress code policy

Work Schedule:

Monday through Friday standard business hours

40 hours per week, times are subject to change based on staffing needs.

The primary location will be specified at the time of the interview, but LPNs are expected to float between all Heart of Ohio Family Health’s based on business needs.

Non-Exempt

Job Qualifications (Knowledge, Skills, and Abilities)

• Education: Valid LPN License in Ohio
• Experience: 0-2 years
• Effective Communication Skills
• Current BLS/CPR, and must maintain current certifications
• Exceptional customer service skills
• Must be able to work as a team member
• Demonstrate skills and abilities in clinical and administrative areas including phlebotomy, office lab testing, patient care, injection, vitals, EKG
• Ability to work with limited supervision and to make decisions based on established policies and procedures
• Basic computer skills required, previous experience with EMR preferred
• Ability to travel to additional HOFH sites, the primary work site will be where colleague starts the day.

Essential Responsibilities

• Supports the HOFH mission and vision statements holding self and others accountable and role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.
• Meets population specific and all other competencies according to department requirements.
• Promotes a Culture of Safety by adhering to policy, procedures, and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients.
• Relationship-based care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at HOFH following mission and vision.
• Screens, refers, routes and places phone calls
• Prepares patient charts for appointment: file results of tests, procedures and ensures chart completeness
• Documents patient care observations and activities according to professional standards and procedures.
• Request previous medical records
• Prepares and organizes departments: inspects exam rooms for cleanliness and equipment for condition.
• Stock supplies as needed
• Attends required in-service training
• Maintains continuing education units as appropriate
• Greets and escorts patient to exam room
• Measures and records vital signs
• Records patient interview and history
• Provides approved patient education materials upon the direction of provider
• Prepares patient for examinations, routine screening tests, and procedures
• Assist the provider with procedures as needed.
• Performs phlebotomy and obtains lab specimens as ordered
• Performs point of care testing as ordered
• Prepares and administers medication (no IV medications) based on written provider order
• Changes dressings as ordered
• Removes staples/sutures as ordered
• Assist in emergency situations under the direction of the provider
• Abides by all federal mandates
• Maintains patient confidentiality and abides by all HIPAA guidelines

Other Job Responsibilities

• Travel to other HOFH sites as needed
• Assists with patient inquiries/concerns regarding medical care, medication instructions, and prescription call-ins in a prompt, courteous, and efficient manner
• Understands the EMR standards and workflow
• Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing.
• All other duties as assigned.

Facility Environment

All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant.

This position’s primary work area is patient examination rooms and nursing stations.

The patient examination rooms and nursing stations areas are:

• kept at a normal working temperature
• sanitized daily
• maintains standard office environment furniture with adjustable chairs
• maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height