Mail Services Operator I (11pm -7:30am, M-F) Job at Farmers Insurance Group
We are Farmers!
We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!
Job Summary
Prepares various company materials for enterprise mailing within a fast paced, production environment. Processes compliance materials, transactional and marketing mail in accordance to USPS regulations for timely delivery based on internal customers' expectations.
Essential Job Functions
- Performs manual processing of mail by utilizing large, high speed machines within production environment.
- Utilizes knowledge of 1-2 specific machine types and models to perform quality and timely placement.
- Assembles pre-printed materials within automated inserting and metering equipment for subsequent delivery to intended recipients via USPS, FEDEX or UPS.
- Manually scans bar codes to comply with processing instructions including proper page accumulation and enclosure content quantities.
- Prepares compliance related mail including certified mail with a sense of urgency to avoid fines or legal concerns.
- Prepares and submits production reports reflecting detailed job activity including materials processed and equipment used.
- Conducts detailed job reconciliation by comparing accounted processing results to reporting results to ensure balance of work.
- Submits report results to Lead staff for review.
- Troubleshoots minor equipment issues including paper and envelope feeding jams.
- Identifies software, hardware and/or programming issues to leadership team including return envelopes and missing bar codes.
- Interacts with third party vendor to explain machine dysfunction to resolve concerns quickly and efficiently.
- Conducts regular audits to ensure quality standards are achieved including insert quality and postage amount with the objective of reducing costs and duplication of work.
- Performs other duties as assigned.
Education Requirements
High school diploma or equivalent required.
Experience Requirements
- Less than one year of general work experience preferred.
- Good verbal and written communication skills.
- The is a 3rd shift position - 11:00pm to 7:30am, Monday through Friday.
- Pay is $20/hr + 10% shift differential and additional yearly bonus potential.
Physical Actions
Some physical activities: carrying up to 50 lbs. maximum, lifting up to 50 lbs. maximum, reaching, seeing, standing for extended periods, walking, kneeling, pushing, pulling, sorting, cleaning, twisting, climbing, hearing, and squatting.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Job Location(s): US - MI - Caledonia PDC
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