Shift: Standard Shift is Monday - Friday, 7am - 3:30pm plus mandatory overtime and available for being on-call

Travel Expectations: will be required to travel to site locations occasionally

Pay: based on experience

Job Summary

The Maintenance / Field Service Technician role provides technical support to the ACS product supply organization. The primary scope of this role is responsible for technical guidance into solutions of production equipment. This technical expertise also extends into delivery of key projects for the ACS facilities. The secondary responsibility of this role is the review of local equipment trends thus ensuring product parts availability for manufacturing. This role must possess high standards of professional performance and demonstrates both personal and organizational sensitivity. This role also includes delivering on production objectives, providing technical support, and contributing to continuous improvement strategic initiatives focused on improving team and company performance.

Core Responsibilities

• Provide expert virtual and in-person service to manufacturing by troubleshooting and guiding solutions on escalated problems with the equipment.
• Expertly suggest improvements to current-state equipment by way of improved technology or process simplification.
• Lead projects small in-scope cross-functionally to ensure supply continuity.
• Review local manufacturing maintenance or equipment logs to guarantee sufficient parts inventory for manufacturing.
• Lead the build of new gas-injection units or other equipment necessary for manufacture.
• Provide service to any sub-assemblies requiring adjustment and document all work.
• Works with external partners (i.e., Engineering Service Providers, Equipment vendors, etc.) for supply and maintenance needs.
• Completes all work in a safe manner consistent with Owens & Minor-Halyard safety & quality protocols.
• Is flexible on work hours and travel required to support facilities and customers.
• Job requires 25% travel on average and greater than 75% in peak project workload periods or during a manufacturing or supply crisis.
• International travel may be required.

Qualifying Experience

• Associate degree in technical preferably electrical or 8,000-hour state-approved apprenticeship certificate.

• Preferred 2 years’ experience and/or training; or equivalent combination of education and experience.
• A demonstrated ability to work independently or as part of a team to complete projects within required timeframes.
• Must have excellent systems skills and ability to transfer knowledge to others orally or written.

Knowledge, Skills & Abilities

• Excellent verbal and written communication skills.
• Ability to document work in accordance with Owens & Minor QA and/or engineering standards.
• Problem Solving – Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
• Continuous improvement- Must possess a continuous improvement mindset. Systems and equipment improvement should be integrated into all aspects of the position.
• Professionalism – Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security – Observes safety and security procedures; Completes all work in a safe manner consistent with O&M - Products safety & quality protocols; determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with alternate plan; Is flexible on work hours and travel required to support customers.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Bloomington, MN 55437: Reliably commute or planning to relocate before starting work (Required)

Experience:

• troubleshooting: 2 years (Preferred)
• Mechanical knowledge: 2 years (Preferred)
• Industrial Maintenance: 2 years (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: One location

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