Manager Volunteer Services Job at CentraState Healthcare System
Overview:
Responsibilities:
Find out why our employees love their jobs and being part of the CentraState family!
What We Offer:
The Director of Volunteer Services provides leadership and direction to the Volunteer Services department, as well as CentraState Healthcare System Volunteers in support of our mission, vision, and values.
Responsibilities:
- Develops, implements, and maintains an exemplary and meaningful volunteer program
- Recruits, interviews, selects, orients, and schedules volunteers at CentraState Medical Center, Applewood Estates, The Manor Rehabilitation, and Monmouth Crossing, Route 33 offices and the Family Medicine Center.
- Partners with hospital managers to assess, forecast, and provide appropriate supplemental services to hospital departments in support of our mission.
- Participates in system wide initiatives by providing advice and counsel in areas of expertise and working on committees as assigned.
- Develops strong partnerships with external community organizations to create volunteer opportunities that are meaningful and sought-after by volunteer applicants who want to serve their community or fulfilling specific learning objectives in healthcare professions.
- Develops and implements processes that enable Volunteer Services to effectively and efficiently recruit and retain volunteers from various sources
- Represents CentraState in public meetings and presentations to the community
- Prepares the operating budget for the department and manages operational expenses to this budget.
- Provides financial oversight for departmental financial transactions, explanations, and accruals
- Develops and reports metrics, including recruitment goals, demand fulfillment, volunteer hours, etc.
- Works with department managers to coordinate performance evaluation process for volunteers
- Ensures the volunteer experience is easy to access, meaningful to the volunteer, and productive.
- Coordinates recognition, special events and activities for volunteers
- Supports CentraState’s consistent and exceptional patient, family and staff experience.
- Benchmarks and develops best practices for volunteer services
- Bachelor's or Associates degree in Business Administration, Human Resources, Healthcare Administration, or relevant field with minimum of 5 years demonstrated experience managing volunteers in a healthcare environment. Experience in hospital or healthcare volunteer services strongly preferred.
- Successful candidate will possess strong communication (written and oral), customer service, organizational and time management skills. Intermediate to advanced proficiency with Microsoft Office suite software required; Voltrak volunteer management system experience preferred. Flexibility, patience, adaptability to change, strategic thinking, and innovation are essential to success in this role.
- Competency in human resource management principles, HIPAA, and healthcare regulations (such as The Joint Commission) related to volunteer services are also necessary.
CentraState Healthcare System, a partner of Atlantic Health System, is a fully accredited, not-for-profit, community-based health system that provides comprehensive health services in the central New Jersey region. In addition to offering a full range of leading-edge diagnostic and treatment options, CentraState serves as a valuable health partner focused on the latest ways to prevent disease, promote healthy behaviors, and help people of all ages live life well. Based in Freehold, CentraState is comprised of a 284-bed acute-care hospital, a vibrant health and wellness campus, three award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions offering primary care and specialty physician practices, along with access to outpatient services, such as lab and physical therapy. The system also offers a family medicine residency and geriatric fellowship training program in affiliation with Rutgers Robert Wood Johnson Medical School. Among its many honors and accreditations, CentraState is one of less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence four times and was designated a Great Place to Work-Certified™ Company by Great Place to Work® for the second consecutive year.
When you bring your talent to CentraState, you are joining a trailblazing healthcare facility, committed to providing high-quality, patient-focused care. Join us in making incredible strides in health care, and making a difference in our community. We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.
Find out why our employees love their jobs and being part of the CentraState family!
What We Offer:
- Highly competitive compensation
- Excellent benefits package and rewards program
- 403(b) retirement plan with company match
- 401(a) retirement plan with employer contribution
- Life Insurance
- Tuition Reimbursement Program
- Profit Sharing Program
- Growth Opportunity and Workforce Development Initiatives
- Continuing Education / Onsite Training
- A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
- Concierge Services with Work & Family Benefits
- Magnet recognized healthcare facility
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