Market Supervisor Job at Silverado Resort and Spa
Silverado Resort and Spa Napa, CA 94558
$21.50 - $22.00 an hour
Salary Range - $21.50 - $22.00/hour. The Food and Beverage Supervisor is responsible for overseeing the service in the Food & Beverage Outlet – Silverado Market and Bakery and Silverado Pool. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.
Essential Functions
- Employees must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees.
- Ensure work areas are properly stocked and prepare requisitions as needed.
- Ensure work areas are neat and clean.
- Check that trays and tables are set to standards.
- Ensure quality control of all menus with regards to cleanliness and appearance.
- Assist in the outlets when necessary.
- Ensure that tables are cleared promptly.
- Ensure proper settlement of checks.
- Ensure orders are delivered on time.
- Ensure food quality.
- Ensure communication with oncoming shift.
- Handling guest complaints or special requests, communicate to management when necessary.
- Be capable of training and performing all duties required of all food and beverage outlet employees.
- Hold pre-meal meetings daily to monitor service and promote up selling.
- Check staffing levels and adjust according to business demand.
- Knowledge of CA state liquor and food service laws.
- Ensure property is free of trays and trash.
- Control payroll cost in food and beverage outlets.
- Ensure overall guest satisfaction.
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