Work Schedule: Monday-Friday, 7am-3pm

• Provide best in class customer service to client’s employees, management, and vendor partners
• Maintaining confidentiality by following HIPAA requirements
• Following Site Safety guidelines, policies and procedures for self, visitors, and employees
• Complying with governmental regulations and WorkCare policies regarding health and safety
• Assist with patient intake forms and information
• Administer first-aid and supervised medical treatment within scope of practice as directed by nurse
• Assist Registered Nurse with emergency response
• Provide concierge standby services such as First Aid/AED
• Performs clinic front-office and other administrative work including creating and formatting documents
• COVID-19 testing, Rapid Antigen testing, PCR testing, and concierge testing as scheduled
• Managing consents and paperwork for COVID testing and maintain COVID Rapid Antigen testing log
• Monitoring emails and box file for HR requests of COVID test kit shipping or requests for employee testing
• Packaging and mailing COVID test kits in a timely fashion
• Stocking rooms and assisting with room turn over and cleaning post patient care
• Stocking First Aid kits around the lot and supplying security or fire with supplies for designated off lot locations
• Assist with clinic operations such as liaison with IT, clinic organization, inventory management, shipping and receiving
• Assist with ordering and maintaining medical & office supplies, including supply levels and expiration dates
• Assist with AED management such as maintenance checks and shipping
• Assist with special requests from client EHS members

• 
  Education and Experience
  • High school diploma or general education degree (GED)
  • Certification through accredited Medical Assistant education program or EMT education program
  • Certifications required: BLS
  • Must hold valid drivers license and be able to drive golf cart
  • One to three years of experience in the healthcare field or in a related area.

• Skills and Competencies
  • Strong verbal, written and interpersonal communication skills.
  • Must be able to demonstrate the ability of maintaining privacy and confidentiality.
  • Strong critical thinking skills; problem solving, and decision making.
  • Must have the ability to gather data, compile information and prepare reports.
  • Ability to manage multiple priorities, with attention to detail and accuracy.
  • Ability to create and edit written materials.
  • Ability to communicate effectively to a variety of audiences.
  • Skill in organizing resources and establishing priorities.
  • Demonstrate cooperative behavior with colleagues, supervisors, and clients.
  • Strong time management, organizational, and follow-through skills.
  • Ability to meet and exceed daily and weekly individual performance goals.
  • Ability to work independently as well as assisting other team members when needed.
  • Requires regular and predictable attendance and punctuality.
  • Strong self-motivation; proactive, and strong work ethic.
  • Ability to handle potentially stressful situations.
  • Ability to maintain punctuality and good attendance.

• Computer Skills
  • Must be competent in the Windows operating system environment, Adobe Professional, Microsoft Office Suite (Outlook, Word, Excel, Acrobat, and PowerPoint) and learn other software as needed.

• Physical Demands
  • Requires sitting for periods of time, working at a desk.
  • Some bending and stretching could be required.
  • Working under stress and use of computer/phone required.
  • Manual dexterity required for use of computer keyboard.
  • Occasionally may be required to stand, walk, stoop, kneel and/or crouch.
  • Requires driving a golf cart.
  • Requires lifting a jump bag.
  • Requires moving or shipping supplies and possibly lifting up to 15lbs.

• Work Environment
  • Mainly indoor, office environment conditions.
  • The noise level is usually moderate.
  • Air quality is good, and temperature is controlled.