Medical Front Desk Receptionist-Immediate Hire Job at NESC Staffing
Administrative Front Office Professional – Bilingual highly preferred
JOB PURPOSE: Develop patient files in the EMR system including verification of benefits, Maintain assigned accounts and their patient lists, Stock and Bill entry
CONTINUING EDUCATION: N/A
ESSENTIAL FUNCTIONS:
· WELCOMES PATIENTS: By greeting patients in person or on the telephone; answering or referring inquiries; directing and/or accompanying patients to the exam rooms.
· VERIFIES MEDICAL BENEFITS AND PATIENT INFORMATION: By contacting insurance companies for an estimation of benefits; informs/explains benefits to patient; requests clinical notes from physicians as needed, receives insurance authorizations.
· MAINTAINS PATIENT FILES: By entering in patients into the EMR system for both in house/facility patients and other account patients; contacting patients by telephone to explain any financial responsibilities the patient may have; sending file to billing department when completed.
·
PAPATIENT FOLLOWUP: By contacting patients about products that were prescribed to them and answering questions that they may have; on authorization requests.
· ANSWERING PHONE CALLS: taking and responding to incoming calls by collecting payments; answering questions about products; scheduling appointments.
· DATA ENTRY: By entering stock and bill accounts into the EMR system; entering patients on the appropriate spreadsheet if applicable.
Administrative professional with prior experience answering phones, making new patient appointments, verification of benefits (strong knowledge of insurance verification and discussing financials with patients), pre-authorizations, product ordering and inventory management as well as posting of payments. Must have excellent communication skills. Will be working closely with patients on a daily basis. Previous experience in Orthotics and Prosthetics (durable medical equipment – DME) preferred. Previous experience in the medical field a must.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- EMR systems: 2 years (Preferred)
Work Location: One location
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