MEDICAL RECEPTIONIST

Job Summary

Puget Sound Ear Nose & Throat, a division of Proliance Surgeons, Inc., is seeking an experienced full-time Medical Receptionist to join our Edmonds, WA office.

Job Description

Type: Administrative

Care Center: Puget Sound Ear Nose & Throat

City: Edmonds, WA

Job Summary

Medical receptionists with experience are encouraged to apply for this opportunity to join our team. We are a busy 5 physician practice with CT, allergy, audiology, and 3 locations. Our physicians are outstanding and the team that supports them is equally exceptional. We offer competitive wages and excellent benefits.

We offer outstanding care to our patients by handling a high volume of calls, registering and scheduling patients using Next Gen software and proactively verifying patient insurance benefits. As a division of Proliance Surgeons we are able to offer our employees a small clinic atmosphere with the benefits of a large medical network.

Requirements:

The best match for this team will demonstrate the following attributes

• Multi-task
• Prioritize
• Attention to detail
• Punctual
• Dependable

Qualifications:

• Patient and pleasant personality
• Detail oriented
• Team player
• Ability to work independently, with little supervision
• Interfaces well with physicians and staff
• Professional demeanor

Job Responsibilities:

• Pleasantly greet callers via telephone
• Schedule appointments
• Check in/register patients, verify information for established patients and update in computer
• Collect co-pays, pre-pays and payments on account in person and over the phone.
• Answer patient calls and direct appropriately
• Scan and file records, fax, send forms by mail, etc
• Verify insurance benefits and eligibility
• Consistently demonstrate Hipaa compliance
• Complete duties as directed by supervisor

Education/Experience

• High School Education
• Minimum two years of Medical Reception experience

Skills/Abilities:

• Problem solving skills
• Computer skills
• Data entry
• Ability to exhibit cooperation, flexibility and provide assistance when interfacing with patients, physicians and staff
• Ability to multi-task
• Respect for confidentiality
• Ability to maintain composure in stressful situations
• Ability to establish and maintain effective working relationships with staff
• Ability to communicate clearly
• Consistency and timeliness in attendance
• Previous experience with Next Gen is a plus
• ENT experience is a plus

Work Environment

How we are protecting Employees from COVID-19?

Employee and patient health and safety is our top priority. At Proliance, we are adhering to CDC, State and local orders regarding COVID-19 and have implemented processes and precautions across our facilities to prevent the spread of COVID-19.

Following the most recent vaccination mandate for healthcare workers in Washington State, and our commitment to the health and safety of our employees and patients, all Proliance employees will be required to provide proof of full vaccination or proof of a medical or religious exemption. Employment is contingent upon providing the documentation listed above.

For more information please go to our website at pugetsoundent.com

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Unfortunately, applicants without 2 years of Medical Receptionist experience will not be considered.

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person

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