Founded in 2007, Focused Eye Care provides dedicated and comprehensive eye care services for patients of all ages and offers a wide range of optometry examinations, tests, and treatments. We are a privately owned Optometry Clinic looking for a hard working and dependable full time medical receptionist for our fast paced and growing eye clinic.

The receptionist is the first impression our patients have with our clinic. Front desk members are responsible for representing our clinic in a friendly, warm and professional manner.

Responsibilities include but are not limited to:

· Greet and check-in patients

· Managing high call volume on a multi line system

· Schedule appointment online, via phone and in person

· Collecting and entering patient demographic information

· Collecting and verifying insurance information and coverage

· Scanning medical records

· Corresponding with patients via text and email

· Maintaining a neat and clean work environment

· Managing patient flow

· Selling and ordering contact lenses

- Taking payments from patients

- Having a contagious attitude and positive work ethic, inspires others, and models the behaviors of being Genuine, Caring and Friendly

· Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.

Skills & Abilities:

· High School diploma or GED

· Ability to multi-task based on workflows and situations requiring immediate attention

· Ability to work as a team

· Outstanding customer service skills

· Strong communication skills

· Prior medical front desk experience a plus

Benefits:

· Competitive salary

· Paid Holiday and PTO

· Insurance Benefits and percentage matching IRA

· Bonuses

· Great team environment

Minimum of 1 year customer service experience required

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Health insurance
• Health savings account
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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