Cox Automotive Mobility Fleet Services keeps your fleet moving!

Headquartered in Indianapolis, Cox Automotive Mobility Fleet Services (CAMFS) has grown to become one of the largest fleet maintenance companies in the country.

CAMFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. CAMFS also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, CAMFS provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.

CAMFS is currently hiring a Mobile Billing Coordinator to support growth of the company. As a Mobile Billing Coordinator, you will be Accountable for creating invoices out of repair orders and submitting to customers for approval and/or payment with required documentation.

Duties & Responsibilities:

• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit, entering RO into service database system.
• Verify technicians have selected correct VMRS code related to repairs made and billing hours are in-line with standard repair times.
• Prepare actual invoice off created RO by applying customer specific rates and mark-ups.
• Reach out to technicians and regional service managers on repairs and required information to process invoices.
• Communicate with customers via email, fax, or phone to retrieve purchase order approvals and/or discuss billing issues.
• Gather necessary paperwork and upload into system for records.

Requirements:

• Self-sufficient work ethic
• Prior experience in the Auto Repair/Maintenance industry is highly preferred.
• Excellent Microsoft Excel skills
• Experience with Microsoft Outlook and Microsoft Word
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Maintains professional but friendly demeanor.
• Demonstrates strong interpersonal and customer service skills.
• Communicates clearly and effectively.
• Pays close attention to detail.
• Exhibits ability to remain calm and polite when dealing with frustrated customers and/or technicians.