SUMMARY

We are looking for a diligent night auditor to join our hotel staff. You will be responsible for being Acting Manager-on-Duty and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.

To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, to properly prioritize their various duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Keeping hotel financial records in order.

• Verifying that all accounts are balanced and supported by documentation.

• Checking guests in and out of the hotel.

• Responding to guests' needs, requests, and complaints.

• Answering the phone and making reservations.

• Summarizing each night's operations and listing any follow-up tasks for management.

• Performing duties on a daily checklist.

• Knows all emergency procedures for hotel and guest safety.

• Acting as the Manager on Duty (MOD) during hours when no MOD is available.

• Complete knowledge of hotel operating policies and procedures.

QUALIFICATIONS

• Strong knowledge of MS Office applications including Word, Excel, and Outlook.

• High school diploma or suitable equivalent.

• 1+ years in customer service or hospitality is preferred.

• Experience with accounting procedures and administrative tasks.

• Proficiency with computers.

• Analytical mind, with strong attention to detail and an affinity for numbers.

• Good organizational and time-management skills.

• Well-groomed, professional appearance.

• Self-motivated, proactive work ethic.

• Strong aptitude for customer service.

• Available to work shifts, over weekends, and on public holidays.

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Salem, IN 47167: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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