DEPARTMENT: Hotel
SUPERVISOR: Hotel Manager
POSITION: Part-time
WAGE: Negotiable
SHIFT: Nights/Weekends/Holidays or as needed
*CLASSIFICATION: Non-Gaming, non-exempt
*

JOB SUMMARY: Under the direction of the Hotel Manager, the Night Auditor is responsible for
posting and balancing rooms. Maintain files and reset systems for the next day operations.
Greets and assists with late guest arrivals and departures by handling guest check-ins and
check-outs while providing prompt and courteous service. Friendly, professional attitude
required at all times. Must be willing to work nights, weekends, and holidays. Neat clean
appearance is a must.

JOB QUALIFICATIONS:

• High school diploma / GED preferred.
• Strong organizational skills, accurate and detail oriented.
• Previous customer service experience required.
• Previous cash handling experience preferred.
• Computer experience essential.
• Good organizational and administration skill required.
• Ability to work in a team environment.
• Excellent customer service skills.
• High standards of personal hygiene.
• The ability to remain calm under pressure.
• Must possess excellent interpersonal and employee relation skills.
• Ability to respond calmly and make rational decisions in stressful situations.
• Ability to multi-task.

DUTIES AND RESPONSIBILITIES:

• Must adhere to Legendary Waters Resort & Casino’s policies and procedures.

• Must adhere to all appearance and uniform standards.
• Run audit reports/journals from front office systems.
• Prepares daily revenue reports by auditing system accounts.
• Makes corrections and adjustments and handles all computer problems that might

occur throughout the shift.

• Input all revenue, expenses, and allowances to generate the daily reports.
• Balances all revenue and settlement accounts nightly, maintain files and reset the

system for the next day operations.

• Check-in and check-out of the guests.
• Administer wake up calls.
• Maintain all related records.
• Makes reservations and handles cancellations.
• Receives and directs phone calls and messages.
• Handles all guest interactions in a courteous and friendly manner.
• Maintains a clean and orderly working environment.
• Must be able to sit, stand, and/or walk for long periods of time.
• Ability to lift 25-30 lbs.
• Perform other duties as assigned.

Not a smoke free environment.
The Red Cliff Tribal Council has a drug free workplace policy and adheres to the intent of the
drug free workplace act. All new hires are subject to a drug test before starting.
Applicants should be advised that the Tribe reserves the right to disqualify applicants whose
prior activities pose a threat to the public interest.
Native American preference applies; yet all qualified applicants will be considered.

Job Applications are available at the casino cashier’s window, Human Resources office

Posted: 10/22/22
Deadline: Until filled
Information: Seth Morris
Human Resources
37600 Onigamiing Drive, Red Cliff, Wisconsin 54814
smorris@legendarywaters.com
(715)779-9401 Direct or 1 (800) 226-8478 x9401 Toll Free

Job Type: Part-time

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