All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days

Location: 888 S PARSONS AVE, Brandon, 33511

The role you’ll contribute: OBGYN Clinical Call Center Nurse Supervisor

• Leads all clinical call center staff to ensure efficient operations and safe patient care over the continuum with special attention on:
• Integrates evidence based clinical guidelines, protocols, and other metrics in development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare.
• Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families of the AdventHealth Medical Group OBGYN practices.
• Ensures patient, staff, and provider satisfaction by maintaining a positive atmosphere.
• Ensures timely completion of required audits in compliance with AdventHealth’s Corporate Compliance Plan.
• Ensures processes follow AdventHealth approved policies to include:
• Ensuring any direct reports are completing required competencies.
• Manages utilization and practice metrics to refine the delivery of care model to maximize clinical quality and fiscal outcomes for the population.
• Monitors patient progress and promotes early intervention in acute care situations.

The expertise and experiences you’ll need to succeed:

• Current license as a Registered Nurse (RN) in Florida or licensure from another state with verification of application and eligibility for Florida licensure by endorsement
• Valid American Heart Association (AHA) Basic Life Support (BLS) certification.
• Associate degree required; Bachelor’s degree preferred
• 5+ years of experience in OBGYN outpatient practices preferred
• 3+ years of experience in clinical nurse telephone triage preferred
• 2+ years of leadership experience preferred