Office Assistant-Extended Hours Job at Southeast Kansas Mental Health Center
Southeast Kansas Mental Health Center Job Description
TITLE OF POSITION: Office Assistant-Extended Hours
QUALIFICATIONS: The Office Assistant is required to have a high school diploma or equivalent. Experience in a medical office setting is preferable. Must pass KBI, DCF child & adult abuse registry, motor vehicle screen, and background checks. Must have reliable and insured transportation.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1. Detailed oriented and organized.
2. Excellent customer service and public relations.
3. Ability to prioritize.
4. Maintaining Center confidentiality policies is required.
5. Excellent written and oral communication skills.
6. Good data entry skills.
7. Ability to use general office equipment.
NUMBER OF HOURS PER WEEK: Regular full-time position
DUTIES AND RESPONSIBILITIES: OA Hours: Sat-T 8am to 7pm
1. Receive and greet visitors immediately upon approach.
2. Receive multi-line phone calls, take messages, and transfer calls.
3. Make appointments for clients and gather required information. Send required documents to complete to the client.
4. Receive payment for services or complete insurance reimbursement information.
5. Scan documents and place in electronic medical record, file documents in client files.
6. Review and process requests for medical records.
7. Enter data on electronic medical record for each new client.
8. Enter data on provider’s schedules.
9. Make appointment reminder calls.
10. Verify and update client reimbursements monthly.
11. Perform other duties as assigned by Supervisor or the Chief Executive Officer.
EMPLOYMENT STATUS: Non-exempt
SALARY: Hourly wage
SUPERVISED AND EVALUATED BY: Director of Office Operations
Job Type: Full-time
Pay: $17.85 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- For better communication, please prove your personal email
Experience:
- Customer service: 1 year (Preferred)
- Behavioral Health: 1 year (Preferred)
Work Location: One location
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