Isaacson, Miller (IM), a national retained executive search firm specializing in leadership recruitment in the civic sector, seeks to hire an Office Manager to support our Boston office, which in turn contributes to the growth of the firm and the conduct of its work. This IM position offers exciting opportunities for a talented individual who is dedicated to the success of mission-driven organizations, drawn to the intellectual demands and professional pace of executive recruiting, and wishes to have an impact on the caliber and diversity of leadership in organizations that advance the common good.

Since IM’s founding in 1982, IM has been committed to strengthening and diversifying the leadership of mission-driven organizations. A belief in the power of exceptional leadership and an unwavering commitment to service excellence, integrity, and impact animate the firm. IM enjoys a nearly 83% returning-client rate and completes more than 300 search assignments each year across the entire civic sector. IM has practices in higher education, healthcare and academic medicine, science and technology, PreK-12 education and education improvement, conservation, environment and natural resources, associations, foundations, arts and cultural organizations, human and social service agencies, and advocacy organizations.

IM’s more than 200 staff members share a fundamental commitment to its clients’ missions, motivating them to continue to achieve outstanding results. IM’s work is guided by the following ideals and principles that drive business forward and to which the company is held accountable:

• Diversity, equity, and inclusion.
• Craft excellence.
• Intellectual curiosity.
• Generous collegiality.
• Support of growth opportunities.
• Social impact.
• Transparency.

These core values anchor IM today and the firm’s aspirations for the future. They guide firm strategy, client service, teammate recruitment, day-to-day interactions, and the firm’s and its peoples’ drive for continuous improvement.

For additional information about the firm, please visit www.imsearch.com

KEY RESPONSIBILITIES OF THE OFFICE MANAGER

The Office Manager reports to the Boston Office Lead and is expected to perform the following tasks:

General Office Management and Staff Engagement

• Organize office engagement initiatives, contributing to a positive company culture.
• Ensure a welcome, clean, and well-organized office space, including overseeing policies for hoteling, distribution of mail and packages, etc.
• Answer reception calls and triage as appropriate.
• Distribution of monthly office bulletins.
• Coordinate volunteer staff engagement committees to execute regular events and activities.

Internal Recruitment and On-boarding

• Provide logistical support for IMBO internal recruiting.
• Process IMBO new hire paperwork, as well as IMBO internal transition and termination paperwork.
• Coordinating with People and Culture to onboard new employees (e.g. facilitating anchor and mentor pairings, ensuring staff are prepared for start dates).

Support Office Lead

• Manage and assist with all office-wide and staff group meetings, special events, and other strategic functions of the office.
• Work with Office Lead on any office related projects as needed.

Facilities Management

• Coordinate with the Finance Team regarding facilities needs, identify and execute on short- and long-term facilities projects; and ensure efficient use of firm resources and pursue cost efficiencies for office expenditures.
• Review, refine and disseminate IMBO facilities related policies in line with firm-wide policies.
• Serve as the primary liaison to all facilities-related stakeholders including building management, building maintenance staff and vendors; in collaboration with the Finance team perform an annual review of vendor contracts.
• Manage office inventory including office supplies, furniture, kitchen, and bathroom supplies.
• Oversee office hotel space to ensure appropriate workstations for all staff working in the Boston Office
• Supporting remote staff, as necessary, with appropriate office equipment and supplies.

IM seeks Boston Office Manager candidates who are drawn to the firm’s belief in the power of exceptional leadership and an unwavering commitment to service excellence. An investment in the success and integrity of the firm as a whole is essential, as is a commitment to equity, diversity, and inclusion, and the cultural competence to work effectively across multiple lines of difference. While no one candidate will possess all of them, the successful candidate will bring many of the following experiences, skills, and attributes.

• Bachelor’s degree and at least two years of relevant professional experience, preferably with office management.
• The ability to take initiative combined with knowing when to ask for guidance.
• Demonstrated ability to be positively service-oriented.
• The capacity to build rapport and trust with people at all levels and of many different backgrounds, styles, and aspirations.
• An inclination to connect with, learn from, and offer assistance to colleagues throughout the firm.
• Excellent time management skills and the ability to meet deadlines.
• Ability to maintain confidentiality and handle sensitive matters with discretion and maturity
• Exceptional attention to detail.
• Proficiency with Microsoft Office and prior experience with databases.
• Exceptional written and oral communication skills.
• Honesty, openness, and a healthy sense of humor.

APPLICATION, COMPENSATION, AND BENEFITS

Please visit www.imsearch.com/IMcareers to learn more about the opportunities offered at IM, and to submit application materials in confidence. Applications should include a resume as well as a cover letter explaining your interest in Isaacson, Miller and the Office Manager role.

As an employee-owned firm, IM offers competitive compensation and benefits, including a non-contributory health and dental offering as well as participation in a profit-sharing pension plan and an employee stock ownership plan.

COMMITMENT TO EQUITY, DIVERSITY, AND INCLUSION

Equity, diversity, and inclusion are embedded in Isaacson, Miller’s mission, founding impulse, core values, and practice. From the start, IM has worked hard to recruit outstanding leaders across lines of difference and has been gratified to serve clients who share IM’s core values. IM has successes to celebrate and looks forward to continued growth and learning. Through the firm’s commitment to be a diverse and welcoming community of colleagues where everyone can thrive, all become stronger and empowered to provide the very best service to IM’s clients and contribute to a vital and powerful civic sector.

EQUAL OPPORTUNITY EMPLOYER

IM is an equal opportunity employer and strives to create a safe work environment for its employees free of discrimination and harassment. IM hires the most qualified individuals for each position, and does so without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other protected status of an individual or that individual’s associates or relatives. This Equal Employment Opportunity policy applies to all areas of employment for all employees.