On Call Casual Worker - Box Office Ticket Seller Job at The City of Daytona Beach, FL
Purpose
The Entertainment Venues department is looking for hardworking and results oriented Ticket Sellers to provide exceptional service to all patrons by performing individual ticket sales and accounting duties for the Peabody Auditorium and Oceanfront Bandshell Box Office. This position reports to the Box Office Manager. Minimum Qualifications
Education, Training & Experience - Key Responsibilities
~ Sell tickets in person at Box Office window/desk, open & closes ticket window as required.
~ Assist with group ticket sales
~ Determine and collect appropriate fees and issue tickets; accurately and efficiently distribute will call tickets
~ Display a positive demeanor when interacting with guests, vendors, and employees
~ Provide customer service to patrons with ticketing issues, including lost, stolen, or damaged tickets
~ Process and verify credit card purchases and handle cash transactions, checks, and money orders
~ Assist with preparation of sales reports; compile data and other reports as needed
~ Monitor, process, and mail advance ticket orders for single and multi-date events
~ Answer Box Office telephone and respond to customer questions regarding events, ticket operations, and assist patrons in finding seat locations on seating diagrams
~ Operate Ticketmaster ticketing system programs including TM Host & TM1
~ Stay current on events scheduled for Peabody Auditorium and the Oceanfront Bandshell
~ Other administrative duties as assigned
Required Experience & Skills
~ High school diploma, GED, or higher
~ Minimum 2 years of customer service, ticket sales, and/or administrative work experience
~ Proficiency in Microsoft Office Suite
~ Knowledge of computerized ticketing systems preferred, particularly Ticketmaster and/or Archtics, will train if necessary.
~ Experience handling large volumes of cash
~ Excellent written and verbal communication, service, and resolution skills
~ Impeccable attention to detail with the ability to produce and analyze reports
~ Ability to build positive working relationships with clients and peers at all levels
~ Ability to work independently without supervision and demonstrate initiative.
Time Commitment
The working hours are scheduled based on the needs of the facility. Weekday availability is necessary. Must also be available nights, weekends, and holidays as the events require. This position is available immediately.
Please Note :
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The Entertainment Venues department is looking for hardworking and results oriented Ticket Sellers to provide exceptional service to all patrons by performing individual ticket sales and accounting duties for the Peabody Auditorium and Oceanfront Bandshell Box Office. This position reports to the Box Office Manager. Minimum Qualifications
Education, Training & Experience - Key Responsibilities
~ Sell tickets in person at Box Office window/desk, open & closes ticket window as required.
~ Assist with group ticket sales
~ Determine and collect appropriate fees and issue tickets; accurately and efficiently distribute will call tickets
~ Display a positive demeanor when interacting with guests, vendors, and employees
~ Provide customer service to patrons with ticketing issues, including lost, stolen, or damaged tickets
~ Process and verify credit card purchases and handle cash transactions, checks, and money orders
~ Assist with preparation of sales reports; compile data and other reports as needed
~ Monitor, process, and mail advance ticket orders for single and multi-date events
~ Answer Box Office telephone and respond to customer questions regarding events, ticket operations, and assist patrons in finding seat locations on seating diagrams
~ Operate Ticketmaster ticketing system programs including TM Host & TM1
~ Stay current on events scheduled for Peabody Auditorium and the Oceanfront Bandshell
~ Other administrative duties as assigned
Required Experience & Skills
~ High school diploma, GED, or higher
~ Minimum 2 years of customer service, ticket sales, and/or administrative work experience
~ Proficiency in Microsoft Office Suite
~ Knowledge of computerized ticketing systems preferred, particularly Ticketmaster and/or Archtics, will train if necessary.
~ Experience handling large volumes of cash
~ Excellent written and verbal communication, service, and resolution skills
~ Impeccable attention to detail with the ability to produce and analyze reports
~ Ability to build positive working relationships with clients and peers at all levels
~ Ability to work independently without supervision and demonstrate initiative.
Time Commitment
The working hours are scheduled based on the needs of the facility. Weekday availability is necessary. Must also be available nights, weekends, and holidays as the events require. This position is available immediately.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.