Essential Duties and Responsibilities:

• Manage activities related to trucks, trailers and drivers.
• Collaborate with other staff members in order to formulate and implement policies, procedures, goals, and objectives.
• Troubleshooting: Determining causes of operating errors and taking actions as needed.
• Oversee all communications within specifically assigned fleet.
• Manage the assigned fleet: Drivers, trucks, and trailers.
• Monitor driver operations to ensure they are in compliance with Safety regulation, DOT regulations, customer’s requirements, and on time delivery according to their assigned schedules
• Driver Hire orientation: Set up drivers expectations related to Operations.
• Provision of departmental KPIs which measure departmental performance.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with COO and board members, organization officials, and staff members as necessary.

Sales Objectives

· Solicit potential customers for freight lanes.

· Solicit carriers for freight brokerage coverage

· Provide rate pricing, spot quote pricing and large bid projects RFQ (freight rate request) for brokerage.

Computer Skills

Microsoft Word, Excel, Outlook and Power Point is required- Knowledge of McLeod software is a plus. Knowledge of McLeod or Trucking systems.

Education Requirements

Bachelor’s Degree preferred

Experience Requirements

5-7 Years in related field

Core Competencies

· Strong Customer service skills: must communicate effectively with customers and drivers.

· Ability to prioritize and multitask in a busy environment while still following through and completing all tasks.

· Service orientation: actively looking for ways to assist people.

· Supervisory skills: coaching employees - Provide performance evaluation.

· Communication Proficiency.

· Strong Customer Service Skills - must communicate effectively with customers and drivers.

· Leadership.

· Organizational Skills.

· Problem Solving/Analysis.

· Technical Capacity.

· Time Management- Ability to prioritize and multitask in a busy environment while still following through and completing all tasks.

· Service orientation: actively looking for ways to assist people.

Physical Requirements

No special physical requirements.

Skills and Abilities

The position may also perform other duties as required or are consistent with the background, training and

Qualifications of the employee or may be delegated as being in the best interest of the Company.
Related keywords: operations manager, manager

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday
• On call
• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• Logistics: 2 years (Preferred)

Work Location: One location

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