The operations specialist is responsible for knowing the providers that join and leave the medical group, as well as the locations the medical group has. The Operations Specialist will interact with people on a regular basis, whether it’s office managers, department heads, or doctors. Operations Specialist will report directly to the Sr. Operations Manager.

Operations Specialist must be able to work independently with minimal oversite, think outside the box, and work in a fast paced, high volume work environment. Operations Specialist must also be detail oriented, have strong communication skills, and always want to learn more.

Responsibilities

• Manage the onboarding and offboarding process for new divisions.
• Lead regular calls with various MSO departments.
• Coordinate location changes with practices and with the MSO.
• Manage monthly manager newsletter and quarterly physician newsletter.
• Update implementation database and central database on a regular basis.
• Renew and apply for business licenses.
• Manage and maintain expireable (medical license, DEAs, and others) for credentialing department.
• Update CAQH for all BASS providers.
• Follow up with payors on providers that are pending.
• Manage and maintain the credentialing & operations inbox.
• Manage & maintain fictitious business names and fictitious name permits for medical group (as a backup).
• Assign and manage HIPAA and OSHA Compliance training (as a backup).

Requirements

• High School Diploma or GED.
• Excellent written and verbal skills.
• Excellent Customer Service skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong attention to detail.
• Positive “can do” attitude.

Compensation will be based on experience.

Job Type: Full-time

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.

Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HAS.

Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.

Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance

Pay Scale/Ranges:

$25-$30/hour (and the hourly equivalent for salaried employees).*

• An employee’s actual pay rate will depend on a host of factors including, without limitation, job location, employing division or department, specialty, skillset, education, and experience. The pay scale/range shown are representative of BASS Medical Group’s rate(s) for the job position captioned above, but an employee’s actual pay rate will be determined on a case-by-case basis.