Job Title: Package Room Attendant

Reports to: General Store Director

Status: Non-Exempt

Position Summary: To effectively maintain a positive experience for members while performing an array of vital functions regarding mail and packages.

Essential Duties and Responsibilities include the following as well as other duties and responsibilities that may be assigned.

• Ensure that all members and their guests are greeted promptly upon arrival to the Mail room.
• Ensure that all amenities are in order and ready to be presented to our members and guests-and maintain this standard throughout the day
• Must have complete knowledge of all receiving/shipping companies.
• Always ensure proper set-up and maintenance of the mail room and the package room.
• Maintain par levels in the package room for all products regarding mailing letters, packages and returns.
• Knowledge and adherence to all uniform and grooming requirements be always professional in both appearance and manner
• Knowledge and adherence to all schedules, staff privileges, policies, and mandatory staff meetings.
• Polite and courteous telephone conduct as it is a direct reflection of the General Store and should always be handled with the highest degree of professionalism
• Establish and maintain effective channels of communication with the members, supervisors, managers, co-workers, guests, vendors, and all other business contacts
• Use equipment and materials in a safe and acceptable manner; follow common sense safety in all the job activities.
• Conduct oneself in a manner reflecting credit to the Club and encourage others to do the same
• Complete assignments on or ahead of schedule
• Interpret, learn, and respond to instructions for new situations, procedures, or methods
• Show daily ability to be at work at scheduled time, including being prepared to work on time after breaks, meal periods and other authorized absences from work
• Effectively present information and respond to questions from members, guests, employees, and managers.
• Must be even tempered and team spirited.
• A good sense of humor is desirable.
• Receive mail and packages, ship mail and packages, log and deliver mail and packages, email members with location of packages if left in the mail/package room.
• Clean and maintain mail room during shift ie…empty boxes, envelopes, packing etc.
• Clean and maintain desk area
• Clean and maintain delivery van to meet club standards.