Park Manager - Six Flags White Water Job at accesso LLC

accesso LLC Marietta, GA

Position Overview

We are looking for a Manager for THE FLASH Pass office at Six Flags White Water in Marietta, Georgia. The Manager will be responsible for the day-to-day operations of THE FLASH Pass office, which includes meeting and exceeding sales targets and goals, personnel staffing and management, reporting, and all other escalations. We are seeking an individual with previous supervisory experience who is familiar with seasonal, high-volume, product-based operations.

Location: THE FLASH Pass Office in Marietta, GA s at Six Flags White Water
Reports To: THE FLASH Pass Manager

Responsibilities Include:

  • Responsible for in-park sales and promotional activities and assisting, preparing, and directing workers engaged in sales activities. Responsible for displays and rental office advertising copy.
  • Trains all direct reports through the park employment office and assures all paperwork associated with hiring and training are completed and retained in accordance with accesso and park regulations.
  • Supervises employees engaged in Guest service at attractions, registration, and cash tills, managing attraction times or other information into the system, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions.
  • Plans and prepares work schedules and assigns employees specific duties both at the attractions and in the sales office. Assures staff wage and time records are accurately recorded and reported per assigned schedule.
  • Ensures staff's adherence to pricing, refund, discount, and staffing policies. Answers and responds appropriately to any Guest complaints or inquiries, approves refunds, and handles other operational Guest interactions.
  • Meets weekly with various accesso and park departments to inform/communicate any issues and goals and ensures good communication with both companies.
  • Operates, monitors, and/or supervises the operation of the accesso network in the park and assists in maintenance of the accesso system. Reports any system/operational issues arising from the function of the system to accesso, to System Support Managers or Support Engineers in the event of system issues arise.
  • Prepares orders for supplies or prepares requisitions to replenish spare units and consumables to levels required on hand.
  • Is responsible for the security of the system, all related equipment and general safety of items in the location.
  • Other duties as assigned.

Qualifications:

  • You should come from a previous management/supervisory background in a high-volume sales or cash-handling role.
  • You must enjoy working with people as this position is both the leader of a team as well as someone who will be the primary escalation point for guests.
  • You are a polished and professional communicator.
  • You are comfortable using office and business software, which includes the Microsoft suite of tools. You should also have an aptitude to learn human resources and other systems and technology.
  • You are organized while you multitask and can prioritize even while priorities are shifting.
  • You will be working within spreadsheets and calendars and will need to be meticulous and detail-oriented.
  • We are a very fast-paced environment; you should be prepared to think on your feet and make decisions that will benefit your team and company.
  • You will be handling money and will need to have basic math and accounting skills to ensure accuracy.
  • You may be working outside at any given time and must be comfortable working in all weather conditions.
  • All THE FLASH Pass employees must abide by the grooming and safety guidelines of our client.
  • You must have the flexibility to work days, evenings, weekends and holidays and have reliable transportation.
  • This job requires some physical activity, such as bending, stooping, lifting, climbing, carrying, walking, and/or reaching on a frequent basis. You may be spending long periods of time standing or moving and may also be required to lift or move heavy items (up to 25 pounds).

Perks & Benefits:

  • Pay rate starts at $20 per hour
  • Performance and sales-based incentives
  • Free admission to the park on your days off
  • Complimentary tickets to Six Flags Over Georgia & Six Flags White Water
  • Free rentals of THE FLASH Pass on your days off
Life at accesso:
At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives \uD83D\uDE4C with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive\uD83C\uDF31. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team\uD83D\uDC9A. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. Learn more about Diversity & Inclusion at accesso.

ABOUT
accesso :

Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues \uD83C\uDFDF\uD83C\uDFA1\uD83C\uDFA2\uD83D\uDEA2\uD83C\uDFBB by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe \uD83C\uDF0E, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.



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