Miss Kitty's | Vtrips is currently accepting applications for a part time, seasonal reservation sales agent to work in Rockport.

Join Rockport's fastest growing Property Management Company! We offer full benefits, a great crew of co-workers, employee discounts and a fun, fast-paced work environment!

Reservation Sales Agent: This would be a great position for someone who is on summer break and is looking for a fun work environment, good pay and flexible scheduling. The majority of shifts are evenings ( until 10 pm) and weekends.

The Reservation Sales Agent position is responsible for interacting with guests to provide the best quality service possible by performing customer service functions related to guests, owners, and vendors.

Essential Functions:

• Maintains professional relationships with owners, guests, teammates, and vendors.
• Reviews, updates, and manages property notes and folios.
• Resolves owners and guest related issues.
• Coordinates and prioritizes maintenance requests of Property Managers.
• Creates property blocks.
• Creates, modifies, and cancels reservations.
• Processes payments adjusts payment schedules and codes auto-payment exclusions.
• Revises reservation folios and property details in reservation management system.
• Changes rental rates and add fees.
• Adjusts pricing and discount codes.
• Updates reservation folios and property details in reservation management system.
• Quotes reservation pricing by using internal systems and property details.
• Creates account records by communicating effectively with owners and guests via reservation management system.
• Runs reservation and maintenance reports and monitors various system alerts daily.
• Stays abreast of the conditions and needs of each property.
• Troubleshoots customer service and maintenance issues.

Environmental: Indoor, climate controlled space.

Ability to work evenings, weekends and holidays.

Requirements

Reliable transportation (Ability to reliably commute to and from work)

Work Authorization/Security Clearance

Must be eligible to work in the United States. Must pass a background screening.

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health savings account
• Life insurance
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

Application Question(s):

• Are you willing to work evening and weekend shifts on a regular basis?

Work Location: In person

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