BASS Medical Group is seeking an experienced Patient Care Coordinator float for our GATE division. Located in primarily in Berkeley, but may travel to Walnut Creek and Alameda. The practice is recognized for its cutting-edge approach to patient service, efficient care and modern design.

The Patient Care Coordinator interacts with new patients via the telephone to prepare for their initial office visit. The coordinator will acquire all important demographic and insurance information to input into electronic medical records. They will be responsible for insurance benefit verification and communication of such.

In addition, the coordinator will work in telephone reception, to serve the patients in communication with the practice. They will be responsible for medical records and disability forms.

Requirements for the position:

• Previous medical experience in an outpatient office setting is required.
• Attitude: enthusiastic, positive, ready to work and give best effort
• Communication skills: excellent in telephone communication
• Customer service: patient, providing personalized customer experience
• Work habits: Self starter, reliable, dedicated
• Internal Tempo: able to work in a fast-paced setting, able to multi-task
• Interpersonal skills: tactful, sincere, able to develop positive and productive
• working relationships with superiors and peers

Skills required:

• Experience in outpatient medical office setting
• Knowledge of medical insurance industry (PPO’s, Medicare, Work Comp)
• Knowledge of electronic health records and medical office software
• Excellent computer skills
• Knowledge of medical billing
• Knowledge of HIPAA regulations
• Knowledge of medical terminology
• Ability to type forty words per minute
• Ability to make quick mathematical computations and tabulation
• Ability to carry out oral and written instructions
• Knowledge of business English and spelling

Benefits:

Medical, dental, vision, life, AD&D, LTD, Aflac Insurances, Nationwide Pet Insurance, FSA & HSA, 401K Retirement, Paid Time off and paid holidays.

Compensation will be based on experience

Qualified candidates only, please send resume and cover letter

Job Type: Full time

Pay Scale/Ranges:

$15.50/hour to $41.50/hour (and the hourly equivalent for salaried employees).*

• Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.