Patient Coordinator Job at SB ADMINISTRATIVE SERVICES, LLC
Essential Job Functions:
- Perform all necessary receptionist duties including answering, screening and
- Routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages.
- Be polite and courteous at all times.
- Be able to triage phone calls and determine if urgent, give call to physician or nurse immediately.
- Greet and register each patient as they arrive.
- Verify patient demographics and insurance information into the EMR.
- Collect any necessary co-payments.
- Notify the provider/staff of patients? arrival.
- Schedule patient appointments.
- Schedule any services or procedures as needed.
- Maintain/prepare patient charts and physician schedule.
- Open and close office, if needed.
- Ensure HIPAA & OSHA guidelines are followed at all times.
- Responsible for observing, keeping track of the flow of patients in and out of the clinical areas without sacrificing the collection and input of correct demographic and insurance information.
- Verify front end coordinators are accurately tagging patients and moving them into the clinical area reviewing time management and ease of check in.
- Reviewing back end coordinators, making sure they are expeditiously coordinating the care of patients by capturing and executing through GEMMS all post encounter orders.
- Ensuring that patients are accurately registered and that all proper paperwork has been filled out completely and any waivers and/or copays have been completed and collected.
- Verifying monies are entered into the GEMMS (or Power Works program as necessary) and review daily payments reconciling to actual monies posted for daily deposit
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