Position Summary

Patient Finance Specialist is responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage.

Duties & Responsibilities

• Interviews patients and or family/relative or other responsible party at workstation or at bedside to obtain all necessary account information. Bedside registration performed utilizing carts/computers on wheels.
• Obtain patient demographic information with insurance and financial information, as warranted. Searches MPI (Master Patient Index) completely and assigns the correct medical record number. Notify supervisor or designate of any medical record numbers.
• Verify all insurance and obtain pre-certification/authorization for services, as warranted.
• Obtain proper authorization for treatment and approved codes from insurance carriers.
• Assigns insurance plan accurately. Calculate and collect patient liable amounts. Explain policies regarding services rendered according to JHS collection policies.
• Receives and processes all patient payments in accordance to JHS Collections Policy and Procedure-issues receipts and maintains the integrity of all payments.
• Secures all required signatures are obtained for treatments, release of medical information, assignment of insurance benefits and payments of services from legally responsible parties.
• Obtains copies of necessary patient identification and insurance cards. Scans all documents timely. Answers any questions and explains policies clearly.
• Assists patients and or family/relative with appointment scheduling, as warranted. Process patient charts according to paperwork flow needs and established productivity standards. Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patients medical record and financial file.
• Contacts clinical staff for emergency medical needs and answer patient and visitor questions. Informs patient of or their representative of delinquent accounts and attempt to obtain payment. Check for physician orders and attached them to the patient medical records to ensure that patient are receiving appropriate tests.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).

Education

High school diploma is required.

Bachelor's degree in related field is strongly preferred.

Experience

Requires 2 or more years of experience or related experience.

Previous Patient Registration in a hospital setting is a big plus.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Miami, FL 33136: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have any Patient Registration Experience?
• What is your hourly rate expectation?

Education:

• High school or equivalent (Required)

Work Location: One location

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