Patient Service Representative Job at Detroit Medical Center
Detroit Medical Center Charter Township of Commerce, MI 48382
Description
DMC Commerce Cardiology Assoicates
Summary
Medical office position responsible for front office processes in the physician practice
Responsibilities
1. Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
2. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
3. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code
of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job
functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
4. Greeting patients entering the physician practice.
5. Answering office phones, making appointments, confirming appointments and rescheduling when
necessary.
6. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
7. Assists in checking out patients and assists them with referral processing and scheduling process
8. Collects co-pays and posts charges.
9. Charge entry and patient balance processing.
10. Distributes information to patients regarding office policies, procedures, information about the practice,
11. Explain and enroll patients in the patient portal.
12. Additional responsibilities as needed.
Qualifications
: Education
Required: High school diploma/GED.
Preferred: Completion of medical office assistant program
Experience
Required: Must have 6 month to 1 year of working in a medical office setting
Job Type: Full-time
Pay: $12.39 - $21.46 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Healthcare setting:
- Medical office
Medical specialties:
- Cardiology
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Charter Township of Commerce, MI 48382: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
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