Patient Services Representative, Cardiothoracic Surgery - Prior Authorization Experience Required

RWJBarnabas Health Medical Group

Jersey City, NJ

Full Time, Days

Are you looking for a change? Take advantage of this opportunity to join RWJBarnabas Health Medical Group!

Prior authorization experience is required.

Position Highlights:

• Competitive sign on bonus!
• Competitive health benefits, paid time off, and employee perks
• Hours: Monday – Friday 8:30am-5pm
• No late nights or weekends!
• Opportunity to work in a specialty practice setting
• Join RWJBarnabas Health, New Jersey’s largest, integrated health care delivery system
• Ranked in NJ.com’s 2021 Best Places to Work

The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.

Responsibilities:

• Performs patient check-in and check-out functions.
• Answers routine questions in person and over the telephone.
• Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail.
• Creates and maintains health record information, files and organizes as needed.
• Coordinates with insurance providers and handles pre-authorizations/certifications as necessary.
• Other duties as assigned.

Qualifications:

• Prior authorization experience is required.
• High School Diploma or GED required within one (1) year of hire. Candidates who do
• not possess a High School Diploma or GED equivalent at time of hire will be provided
• the opportunity to enroll in a GED/HSEA program as a condition of employment. New
• hires will be provided one (1) year from date of hire to successfully complete a GED
• program and obtain their HSEA.
• Relevant experience and/or training, or equivalent combination of education and
• Experience.
• Previous medical receptionist experience or background in general office, preferred.
• Demonstrates a clear understanding of the importance of patient satisfaction and safety.
• Strong oral and written communications skills.
• Attention to accuracy and detail.
• Able to multitask and work under pressure.
• Ability to work independently and in a team environment.
• Knowledge of medical terminology and electronic medical record (EMR) systems, preferred.
• Bilingual in English and Spanish preferred not required.

To apply, please submit your resume through Indeed.

About RWJBarnabas Health

RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey, with a service area covering five million people. The system includes eleven acute care hospitals – Clara Maass Medical Center in Belleville, Community Medical Center in Toms River, Jersey City Medical Center in Jersey City, Monmouth Medical Center in Long Branch, Monmouth Medical Center Southern Campus in Lakewood, Newark Beth Israel Medical Center in Newark, RWJUH- New Brunswick, RWJUH- Somerset in Somerville, RWJUH- Hamilton, RWJUH- Rahway and Cooperman Barnabas Medical Center in Livingston; three acute care children’s hospitals and a leading pediatric rehabilitation hospital (Children’s Specialized Hospital), a freestanding 100-bed behavioral health center, trauma centers, a satellite emergency department, ambulatory care centers, geriatric centers, the state’s largest behavioral health network, comprehensive home care and hospice programs, fitness and wellness centers, retail pharmacy services, a medical group, multi-site imaging centers and an accountable care organization. RWJBarnabas Health Medical Group is a multispecialty group practice comprised of highly trained and experienced world class primary and specialty care physicians. RWJBarnabas Health Medical Group physicians provide compassionate and innovative cutting-edge care for people at every stage of life at easily accessible facilities conveniently located throughout New Jersey. Backed by the vast continuum of resources of RWJBarnabas Health, the largest not-for-profit integrated health care delivery system in New Jersey and one of the largest in the nation, our dedicated physicians and expertly trained supporting staff continuously strive for clinical excellence.

RWJBarnabas Health is an Equal Opportunity Employer

Job Type: Full-time

Schedule:

• Day shift

Work Location: One location

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