Patient Transport Job at North Memorial Healthcare
Requisition Number: 502957
About North Memorial Health
At North Memorial Health, you're part of an inclusive health family that is rooted in our values of relationships, inventiveness, and accountability. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower customers to achieve their best health.
About this position
The Patient Escort provides safe transfer and transport of customers who may include infants, children, adolescents, adults and elderly adults, to and from various areas throughout the medical center in a timely manner. Maintains efficient flow of equipment and ensures its cleanliness and safe operating condition.
What we’ll expect from you
- Transports customers who require single or multiple person transports throughout the North Memorial Health Hospital campus including the Robbinsdale Medical Building with appropriate assistance, using a wheelchair or cart, along with accompanying equipment, following organizational and department policies.
- Transfers and/or assists unit staff in transferring customers to and from beds, carts and wheelchairs.
- Properly identifies all customers, following NMH policy and procedures.
- Observes and/or reports unusual clinical signs and/or changes in customer condition to customer's unit caregiver.
- Demonstrates knowledge and application of safety-related work behaviors to ensure safe job performance and the maintenance of a safe environment as an integral part of the quality of customer care services.
- Assists in maintaining a safe and orderly work environment.
- Lead Role must meet qualifications of Environmental Services Aide and Patient Escort positions as listed on applicable job descriptions in addition to meeting qualifications and performing duties for lead as indicated on the Lead Qualifications & Defined Duties document.
- Accepts other duties as assigned to promote the accomplishment of organizational goals.
- The team member is accountable to demonstrate proficiency for the skills outlined in the appropriate position skills list.
- Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
- Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
- Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
- Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
- Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
- Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
- Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
- Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
- Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
- Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
Interested? Here are our requirements
Education
- High School diploma or equivalent preferred.
Experience, Knowledge, Skills, Abilities
- Patient Escort experience preferred.
- Proficient in oral and written communication using English language sufficient to perform functions of positions.
- Proficiency in keyboarding and the ability to navigate various software programs.
- Have an understanding of working in Windows Excel program.
- Demonstrates ability to set priorities and problem solve.
- Demonstrates ability to effectively communicate verbally and in writing.
- Demonstrates ability to organize, work independent, be detail oriented, handle frequent interruptions and present a positive professional image.
- Demonstrates critical thinking and technical skills.
- Ability to handle numerous incoming phone calls
Licensure/Certification(s) Mandatory
Licensure/Certification(s) Mandatory where Applicable
Licensure/Certification(s) Preferred
Hours per two week pay period: 40
Shift: Days 8 hours
Weekend Requirement: Every Other Weekend
Work Group: 113 Service Workers
Call Requirement: None
Remote or On-site: On-site
FLSA Status: Non-Exempt
Benefits: Yes
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