Pickup Clerk Job at Greater Roanoke Kroger
Pickup (eCommerce) Clerk - Kroger
Responsibilities:
Responsibilities:
- Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
- Adhere to local, state, and federal laws, food safety procedures and company guidelines.
- Initiate and complete selection process for customers ‘on-line orders.
- Read and follow directions given in the note section.
- Ensure quality and freshness of all items chosen.
- Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock.
- Scan and bag orders on the go while following all bagging standards.
- Maintain organization and cleanliness of staging areas and equipment.
- Report pricing, scanning, item location discrepancies, and invalid temperatures to the Store e-Commerce Supervisor.
- Inspect equipment and notify Store e-Commerce Supervisor or other store management of items in need of repair.
- Perform required opening and closing procedures.
- Learn and adapt to new and improved processes.
- Assist in training new e-Commerce team members.
- Meet/exceed item pick per hour standards.
- Perform duties of the Customer Attendant if needed per company guidelines.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
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